Melissa Stearns

Highly motivated individual with superior administrative skills working in both team-based and independent capacities for 20+ years. Brings a strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.

Administrative Assistant Specializing in Account Payables/Receivables - Liberty Subaru - Emerson, NJ

(1999-08)

• Excels at resolving all customer service issues via phone and email in a professional/timely manner
• Superb written and verbal communication skills
• Maintains organized filing, databases, and information systems
• Dedicated team member - covers any position or shift as needed to help the team
• Aptitude for learning new software and systems
• Responsible for processing invoices and credit memos
• Verifies accounts through reconciling statements/transactions, processes monthly payments and complies data for month end reports ("clean schedules")
• Tasked with Identifying delinquent accounts and insufficient payments ; prepare and execute statements
• Executes all check requests
• Processed W-9's and verified vendor 1099 compliance
• Reconciles and closes all departments each day - including banking and bank deposits.

Assistant Store Manager - Pet Goods - Paramus, NJ

(2003-10 - 2007-08)

• Assisted in managing and leading a team of 25+ employees in all departments
• Ability to delegate tasks to manage workload
• Responded and handled all customer service issues in a pleasant and professional manner
• Processed inventory, truck deliveries and merchandise to the sales floor
• Operated cash/credit card systems and maintained a safe environment for the team
• Cash drawer reconciliation each shift change
• Managed front-end operations, including safety/loss management, cash handling and schedule changes
• Managed the team for all tasks pertaining to opening and closing of the store
• Covered any position or shift as needed

Paramus High School (1992 - 1996)

Bergen Community College (1998 - 1999)