Melissa Wheelen

Have been doing temp assignments since May 2022, including a remote CSR with Harley Davidson, lost both parents in February 2023 and was handling their estate and now ready to work full time. Was at Arbor Pros most recently for busy season (4 months) and was laid off. Was selling memberships and scheduling estimates for tree service.

As an employee, I pride myself in doing the best job I can. I believe customer service is key to any work environment. I have exceptional people skills and pride myself in helping others, making a difference and going the extra mile.

With a positive attitude, professional image and the desire to learn and grow, I bring quality customer service, interpersonal skills and reliability to any work environment. I enjoy a fast-paced office, am a great team player and self-motivated. I have excellent written and verbal communication skills and always follow through.

I am a quick thinker, detailed oriented, organized and multi faceted. Offer advanced computer skills in Microsoft Office and other applications/systems.

Front Office Receptionist - Allstate Fasteners - Sparks, NV

(2022-01 - 2022-05)

Temp position

• Data entry, scanning documents, filling out documents on Microsoft office
• Loading orders, printing orders, making labels
• Picking and packing orders, scanning documents and emailing
• Linking documents through P21 program
• Handling all customer service calls for orders
• Called customers to collect on payments

Engineering Technician I - Tesla Inc. - Reno, NV

(2015-11 - 2021-02)

• Diagnosing issues with battery modules
• Repairing battery modules
• Working with engineers to figure out how to better our lines and fix issues
• Working on stators and the MPA robot
• Testing batteries on different testers from 20V to 600V
• Taking batteries apart and finding issues then fixing the battery to send back to the line to be rebuilt

Manager - Dave's Window Cleaning

(2013 - 2015)

• Oversee 3 - 5 employees, driver to and from customers homes
• Customer Service
• Clean windows, mirrors, ceiling fans, sills, screens and window tracks

Material Handler / Picker, Packer - Urban Outfitters Distribution

(2012 - 2013)

• Pack products to be shipped out to corporate stores
• WM Program machine operator
• Responsible for maintaining a high level of daily and weekly productivity levels

Data Entry Clerk/ Quality control - Patagonia

(2009 - 2012)

Audit company orders for accuracy, product performance and customer satisfaction. Checking product thoroughly to make sure it's in its best quality before being shipped to customer.

High School Diploma - Mountain High School Lake Arrowhead, CA