Melvin Polk

Safety-focused behavioral health and security professional with experience supporting youth, adults, and vulnerable populations in behavioral health, hospital, residential, and security settings. Skilled in verbal de-escalation, crisis response, patient observation, conflict resolution, safety monitoring, documentation, and maintaining secure environments. Experienced working with individuals experiencing mental health challenges, addiction-related concerns, and behavioral difficulties.

Known for a calm, patient, and adaptable approach.

Mental Health Technician at Youth Opportunity (2025-07 – Present)

• Provide supervision and support to juveniles in a structured behavioral health environment.
• Monitor client behavior and safety while maintaining a calm, respectful, and supportive setting.
• Use verbal de-escalation and conflict-resolution techniques during behavioral or emotional escalations.
• Communicate observations and behavioral concerns to appropriate staff.
• Assist with maintaining structure, safety, and daily routines.

Armed Security Officer at Frontline Security Services (2025-05 – 2025-09)

• Secured middle- to high-risk residential areas through vehicle and foot patrols.
• Monitored property and surroundings for suspicious activity and potential safety concerns.
• Maintained a visible security presence and responded to incidents in accordance with post requirements.

Behavioral Health Associate at Delta Specialty Hospital (2025-05 – 2025-09)

• Monitored and engaged with adults experiencing mental health challenges, addiction-related concerns, and other behavioral needs.
• Supported patients throughout day and overnight routines while maintaining a safe and structured environment.
• Observed patient behavior and communicated relevant concerns to appropriate staff.
• Used patience, communication, and de-escalation skills when interacting with patients.

Clinical Assistant at Memphis Recovery Centers (2024-04 – 2025-03)

• Supervised children in a structured recovery and support environment.
• Helped children develop and use coping mechanisms and supported daily routines.
• Assisted with bedtime routines and completed hourly overnight safety checks.
• Maintained awareness of behavior and safety concerns and communicated observations appropriately.

Dock Worker at Amazon (2023-10 – 2024-03)

• Packed and prepared boxes while maintaining an organized and safe work area.
• Worked efficiently in a fast-paced environment while meeting daily production expectations.

Unarmed Security Officer at Allied Universal (2023-04 – 2023-08)

• Observed and reported suspicious or unusual activity throughout internal and external facility areas.
• Conducted routine security rounds and maintained awareness of potential safety concerns.
• Documented relevant incidents and activities according to site procedures.

Airport Security Screener at Unifi (2023-03 – 2023-05)

• Verified passenger tickets and maintained an orderly, secure checkpoint environment.
• Wrote reports documenting daily activities, property or equipment damage, and unusual occurrences.
• Authorized and monitored entry and departure of visitors and employees.
• Identified and addressed potential security concerns while supporting safe passenger flow.

Mechanical Assembler at Teamworks (2023-01 – 2023-03)

• Used hand tools, power tools, and equipment to assemble components with accuracy and precision.
• Tested finished products for quality and tolerance requirements.
• Maintained a clean, organized work area and supported departmental production goals.

Warehouse Worker at UPS (2022-10 – 2022-12)

• Loaded, unloaded, and transported materials between storage and production areas.
• Inspected packages for damage and operated pallet jacks and material-moving equipment.
• Performed housekeeping and maintained an organized work environment.

Hospital Security Officer at Mueller (2019-09 – 2022-12)

• Responded promptly to alarms and calls for assistance from hospital staff and patients.
• Used de-escalation techniques to help manage tense situations and support patient safety.
• Assisted with emergency situations and coordinated response with medical staff.
• Conducted regular patrols and identified potential safety hazards throughout hospital areas.
• Maintained detailed logs of daily activities, incidents, and actions taken.
• Provided professional customer service to hospital visitors while maintaining facility security.

High School Diploma – Manassas High School (2015)