Merrie T

Global mobility and relocation professional with expertise in supply chain coordination, logistics and operations management. Skilled in streamlining relocation processes, liaising between field operations and corporate teams while ensuring seamless transitions for multinational employees. Seeking an opportunity to apply logistics and operational expertise in a global mobility supply chain role to drive efficiency and improve stakeholder coordination.

Relocation Consultant at DwellWorks (2020-01 – Present)

Provide end-to-end relocation services to international executives. Act as a trusted advisor, offering step-by-step guidance on obtaining work visas, converting foreign driver's licenses based on state-specific requirements and obtaining Social Security numbers, critical for employment and financial integration. Address potential documentation discrepancies, processing delays and legal hurdles, to minimize delays in the relocation process.

• Possess a deep and broad expertise in U.S. visa regulations, state-by-state license convertibility and immigration procedures, facilitating client support through complex administrative requirements.
• Manage a high-volume caseload working with as many as 30 clients at a time, conduct daily consultation calls with relocating employees, establish timelines and address key relocation concerns.
• Specialize in school placement consulting, managing the expectations of international families and helping them select educational institutions that meet the needs of their children.
• Establish and maintain strong relationships with banking contacts throughout the tri-state area to assist clients with financial setup and providing for their local banking needs.
• Utilize natural interpersonal skills to build trust-based relationships with clients while expertly liaising between field operations and corporate teams to ensure seamless execution of mobility services.

President at Cititrek Tour & Guide Service (2007-01 – 2020-12)

Established and grew Cititrek Tours, a premier NYC-based tour company, achieving 30%+ annual growth until the pandemic. Built the business from the ground up, leveraging extensive knowledge of NYC history and tourism trends. Designed and led customized bus and walking tours across all five boroughs.

• Scaled operations to accommodate large-scale tours, managing 150+ guests across multiple buses and coordinating seamless multi-day excursions for schools, corporate groups and private clients.
• Worked hand-in-hand with major tour operators, including Bob Rodgers Travel, earning a strong industry reputation and securing repeat business through word-of-mouth referrals.
• Developed and executed three-to-four-day NYC itineraries for schools and group tours.
• Hired and managed a team of eight tour guides and administrative staff to keep pace with a growing business while ensuring high-quality service and logistical efficiency.

Teacher (History) at NYC Department of Education (2000-01 – 2007-12)

Taught U.S. and world history to high school students, designing engaging lesson plans that fostered critical thinking. Developed strong communication and leadership skills, managing classrooms and collaborating with faculty to enhance curriculum. Built expertise in education, public speaking and cross-cultural understanding.

M.A. in Education – Walden University

B.A. in History – Mercyhurst University