Mesha Williams

Customer service professional with experience greeting callers, responding to inquiries, and supporting clear communication. Brings customer-support and call-center skills, strong phone etiquette, recordkeeping, data entry, and Microsoft Office knowledge, along with a history of accurate work and dependable teamwork in fast-paced operations.

Warehouse Wholesale Worker - Spec's Family Partners

(2024-08)

• Verified pick tickets for accurate item details, including weights, volumes, and quantities, before processing.
• Coordinated ticket stamping and processing to support efficient warehouse workflows.
• Partnered with logistics and production teams to support accurate, timely operations.

Warehouse Associate - Veryable INC

(2021-02 - 2024-08)

• Picked, packed, and shipped orders to meet daily fulfillment targets.
• Tracked inventory and reported discrepancies to support stock accuracy.
• Coordinated with teammates to complete customer orders on time.

Production Worker - HelloFresh

(2017-02 - 2021-06)

• Set up recipe kitting lines and adjusted configurations to match ingredient requirements.
• Coordinated ingredient allocations with weekly recipe changes and order volumes to support accurate assembly.

Cell Phone Technician - Hobi International

(2016-11 - 2017-01)

• Diagnosed phone issues by assessing batteries, screens, cameras, and other device components.
• Erased personal data before quality-control processing and completed inventory, receiving, and packing tasks.

Mail Processor - Instaff

(2016-08 - 2016-09)

• Weighed outgoing packages and calculated postage to support accurate mail processing.
• Maintained records, prepared reports, and tracked mailroom inventory.

Receptionist - AAA Car Company

(2015-11 - 2016-04)

• Answered caller inquiries and provided information or directions using employee and department directories.
• Greeted visitors and supported communication among team members while maintaining an organized reception area.

Associate Degree - Criminal Justice - University of Phoenix (2016-03 - 2019-05)

High School Diploma - General Education - Franklin D Roosevelt High School (1988-01 - 1992-05)