Mia Arechiga

Performance driven individual with experience in fast-paced environments. Recognized for adaptability and product knowledge, driving customer loyalty through tailored service and proactive conflict resolution. Committed to enhancing guest experiences and maintaining high standards.

BARISTA at BOTANIC BLISS (2026-02 – Present)

• Manage morning rush of customers with efficient, levelheaded customer service.
• Collaborate with marketing team to create specialty and seasonal beverages.
• Make individualized recommendations and educate interested customers on store offerings.
• Address and resolve customer concerns to maintain brand loyalty and return business.
• Maintained accurate sales transaction records using point-of-sale systems for effective inventory management.

BARTENDER at PUNCHBOWL SOCIAL (2024-03 – 2025-09)

• Crafted and served a wide variety of cocktails, beers, and wines to guests in a fast-paced bar environment.
• Delivered exceptional customer service by engaging with guests and anticipating needs, enhancing overall guest experience.
• Trained new bartenders on drink preparation techniques and customer service standards, fostering a knowledgeable and efficient team.
• Ensured cleanliness and organization of bar area to comply with health and safety regulations, promoting a safe environment for guests and staff.

BARTENDER at WINGS AND RINGS (2021-01 – 2024-02)

• Greeted guests to create a friendly, upbeat environment and ensure positive first impressions.
• Exceed guest requests and expectations contributing to improved rates of return business.
• Upsell drinks and food items to maximize profits.
• Built strong working relationships with bar and restaurant staff and vendors to enhance service efficiency.
• Maintained a clean, orderly bar while managing inventory and orders to ensure smooth operations.

High School Diploma – Cedar Ridge High School (2021-05)