Micah Gates
Customer service professional, with 5+ years of secretarial and Human Resources experience.
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About
Customer service professional, with 5+ years of secretarial and Human Resources experience.
Experience
Beauty Advisor/Lead Cashier - Ulta Beauty - Fenton, MI
(2023-04 - 2024-12)
- Provide excellent customer service, and offer beauty and skin care advice
- Demonstrate proper use of skin care and makeup products
- Organize store by returning all merchandise to its proper place and restock displays
- Greet clients and promote Ulta's Loyalty Program
- Recommend additional and complementary products and/or services based on guest interests or items already selected for purchase.
Remote Authorizations Agent Trainee - American Home Shield Training Program
(2023-07 - 2023-09)
- Provided excellent customer service and assistance for contractors and technicians
- Developed knowledge on various insurance policies and products to potential and existing clients
- Guided clients in selecting coverage to best meet their needs.
Planning And Secretarial Assistant - Valley Dental
(2020-01 - 2025-03)
- Provided planning and secretarial assistance to the owner, to manage busy patient schedules
- Attained general knowledge of scheduling software
- Provided stellar customer service.
Cast, Director, Co-Producer - New York Film Academy
(2022-07 - 2022-07)
- Cast, directed, and co-produced a major short film project and collaborated on others
- Planned, organized, and budgeted film shoots utilizing Movie Magic Budgeting and Scheduling
- Edited projects and assigned scenes using Adobe Premiere and AVID
- Performed sound editing in ProTools
- Wrote scenes, treatments, and portions of scripts.
Dog And Cat Sitter - Chicago Urban Pets
(2018-01 - 2019-01)
- Provided exceptional Dog and Cat sitting services (Overnight visits included).
Customer Service Representative - Culver's
(2018-01 - 2018-08)
- Provided excellent customer service, behind the register, as well as serving customers.
Summer Intern - University of Michigan, Flint
(2016-06 - 2016-08)
- Provided efficient administrative support for a diverse array of program participants and staff in a college and office setting
- Prioritize and organize workloads to meet strict deadlines
- Supported team members
- Established and maintained strong working relationships with management, staff, and internal and external groups.
Chicago Comedy Film Showcase Intern - Columbia College Chicago
(2018-05 - 2018-08)
- Analyzed scripts and participated in the selection process for the showcase
- Planned, organized, and budgeted film shoots utilizing Movie Magic Budgeting and Scheduling
- Edited projects and assigned scenes using Adobe Premiere and AVID
- Performed sound editing in ProTools
- Wrote scenes, treatments, and portions of scripts
Education
Screenwriting - NEW YORK FILM ACADEMY (2022 - 2023)
BA - Screenwriting/Performance - COLUMBIA COLLEGE CHICAGO (2015 - 2020)
