Michael E

Results-driven Senior Marketplace Operations Manager with 6+ years of experience managing and scaling Amazon Seller Central and Walmart Seller Centre accounts. Proven expertise in catalog management, listing optimization, and resolving complex marketplace issues including suppressed listings, catalog conflicts, and compliance challenges. Strong background in SEO, A+ content, and data-driven growth strategies that increase visibility, conversion rates, and revenue.

Skilled in managing multi-channel e-commerce operations, leveraging analytics tools, and driving continuous marketplace performance improvements.

Senior Marketplace Operations Manager - Ledge Lounger Inc.

(2023-09)

• Managed day-to-day operations across Amazon Seller Central, Walmart, and Wayfair, ensuring consistent marketplace performance and brand alignment.
• Owned full catalog lifecycle, including listing creation, optimization, and backend data accuracy to improve visibility and conversion.
• Communicated with Amazon Seller Support to resolve listing, account health, and compliance-related issues.
• Ensured product data integrity while maintaining compliance with Amazon policies and category requirements.
• Managed category updates, parent-child variations, and listing structures to improve discoverability and conversion rates.
• Analyzed sales performance, advertising metrics, and listing KPIs to drive continuous improvement.
• Provided data-driven insights and implemented strategies to improve organic ranking, conversion rates, and overall account performance.
• Identified marketplace trends and operational inefficiencies, implementing solutions to enhance performance and scalability.

E-commerce Manager - Medelim - Houston, TX

(2019-01 - 2023-09)

• Managed end-to-end Amazon Seller Central and Walmart Seller Centre operations, including listings, inventory, fulfilment, and performance tracking.
• Led creation and optimization of Amazon A+ Content to enhance brand presence and conversion rates.
• Conducted keyword research and competitor analysis using Helium 10, Smart Scout, and Jungle Scout.
• Optimized product listings for SEO, relevancy, and conversion while ensuring compliance with marketplace policies.
• Launched and managed PPC campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) achieving consistent ROAS targets.
• Implemented dynamic pricing strategies based on competitive analysis and market trends.
• Coordinated fulfilment operations across FBM, FBA, and Walmart Fulfilment Services (WFS).
• Executed cross-channel marketing strategies including email, social media, and content marketing to drive traffic.
• Monitored account health, managed customer inquiries, and resolved disputes through marketplace support channels.

B.Sc. - Economics - Imo State University