Michael Fossett

Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities.

Associate Loaner Processor at NuVasive (2022-10 – Present)

• Identified issues by testing and troubleshooting instruments, components and assemblies.
• Cleaned and adjusted instruments.
• Inspected equipment to determine its reliability.
• Prepared documents for underwriting by verifying client income, credit reports, and other information.
• Conducted troubleshooting procedures and root cause analysis to determine causes of problems.
• Removed damaged instruments to be serviced.
• Conferred with engineers and designers to investigate and solve failure issues.
• Processed and audited instrument trays using SAP.

Returns Processor at Agilent Technologies (2021-05 – 2022-10)

• Maintained company processing standards across [Number] product lines.
• Reduced product loss by [Number]% over [Number] years by maintaining secure environment and workflows.
• Unloaded, inspected and stored damaged and returned products.
• Distributed returned merchandise to appropriate store departments or palletized for liquidation.
• Documented returned product details in SAP inventory tracking system.
• Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
• Increased productivity through streamlined processes and system efficiency.
• Provided documentation and calculations to support inventory distribution decisions.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Warehouse Shipping Clerk at Banded Holdings (2018-10 – 2021-05)

• Compared shipping orders and invoices against contents received to verify accuracy.
• Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
• Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
• Maintained accurate records in WMS programs, including materials weights, bill amounts and identified variances.
• Conducted research to address shipping errors and packaging mistakes.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
• Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.

Warehouse Clerk/Picker at Myers Tire Supply (2012-07 – 2018-08)

• Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
• Checked packages and merchandise for damage and quickly notified vendors to request replacements.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
• Moved and lifted heavy loads of merchandise onto pallets for shipment.
• Simplified shipping and receiving processes, which boosted productivity 50%.
• Volunteered to assist Supervisor with other projects, demonstrating willingness to learn new tasks and increase skill levels.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Shipping Technician at PharMEDium Services LLC (2009-03 – 2012-04)

• Operated WMS computer system, hand-held inventory control device and calculator to perform shipping method and accurate count of product.
• Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes by 30%.
• Managed timely and effective replacement of damaged or missing products.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Completed physical inventory counts each week.
• Processed incoming shipments upon package receipt by scanning boxes and envelopes and using handheld scan guns to update system.
• Tracked production and quality control systems to proactively identify deficiencies.

High School Diploma – Oakhaven High School