Aramark Facilities Services | 2014–Present
General Manager (2022–Present) – FHN Hospital (Freeport, IL) & KSB Hospital (Dixon, IL)
Facilities Operations Manager (2020–2022) – FHN Hospital
Director of Facilities (2016–2020) – Millikin University, Decatur, IL
Director of Campus Operations (2014–2016) – Kishwaukee College, Malta, IL
- Led facility operations across healthcare and higher education institutions with a focus on safety, compliance, and service excellence.
- Managed large teams of engineers, custodians, and subcontractors across multiple sites.
- Directed operational budgets, vendor contracts, inventory management, and capital planning.
- Conducted quality audits, facility tours, and regulatory inspections.
- Developed a culture of safety, reducing incidents and ensuring compliance with OSHA and environmental regulations.
O’Hare International Airport (Chicago Department of Aviation) | 2008–2014
Airport Facilities Manager (Terminal Manager)
- Supervised janitorial, engineering, and maintenance operations across three domestic terminals.
- Managed over 100 union staff (SEIU), resolving conflicts in coordination with Labor Relations.
- Maintained cleanliness, utility operations, and safety standards in a 24/7 high-traffic environment.
Lyric Opera of Chicago | 2001–2008
Facility Operations Manager
- Oversaw security, front-of-house operations, staffing, and emergency procedures for a 400,000 sq. ft. performance venue.
- Trained all staff on post-9/11 security protocols and managed budget/staffing for performances.
Theatre/Facilities Services Coordinator
- Directed daily operations of the theatre, budget planning, and team management.
Lake Theatre (Oak Park, IL) | 2000–2001
General Manager
- Elevated theatre’s market position and profitability through operational improvements and team alignment.
Additional Roles (1995–2000)
- Senior Manager of Operations, Northbrook Court 14
- Theatre Manager, Sycamore State Street Theatre
- Operations Manager, Egyptian Theatre
- House Manager, Goodman Theatre
- House Manager / Backstage Coordinator, Poplar Creek Music Theatre
