Independent Sales Representative at Combined (2020-01 – Present)
- Conducted needs analyses to identify optimal coverage for accidents, disability & illnesses.
- Generated leads via networking, cold calling and visits for supplemental insurance.
- Secured state Life, Health, and Accident licenses ensuring regulatory compliance.
- Closed sales to hit monthly and quarterly goals, optimizing company profitability.
Insurance Agent at Allstate (2023-01 – Present)
- Collaborated with teams to optimize sales strategies and boost customer loyalty.
- Leveraged CRM tools to enhance engagement, boosting sales performance significantly.
- Performed needs analysis to tailor insurance plans for optimal financial protection.
- Executed sales by educating clients on coverage options and policy benefits.
Water Quality Assurance Specialist at City of Elkhart (1998-01 – 2023-12)
- Conducted data collection to ensure quality standards and regulatory compliance.
- Led quality assurance efforts by monitoring key metrics and improving processes.
- Provided customer support through inquiries, coordination, and issue resolution.
- Oversaw documentation systems to maintain accurate records and generate detailed reports.
Mental Health Technician at Oaklawn Psychiatric Center (2006-01 – 2011-12)
- Facilitated sports, arts & crafts and wellness programs to build teamwork skills.
- Provided exclusive individualized tutoring sessions and comprehensive guidance services to help resource-limited youth effectively overcome an extensive range of pressing challenges.
