Michaelia Wineberg

Delivered excellent customer service by greeting and assisting customers with inquiries and purchases. Operated point-of-sale (POS) systems to accurately process cash, credit, and debit transactions. Scanned and priced merchandise with precision; ensured compliance with store policies for returns, refunds, and exchanges.

Cashier at Northwest Food Mart (2023-01 – 2024-01)

• Delivered excellent customer service by greeting and assisting customers with inquiries and purchases.
• Operated point-of-sale (POS) systems to accurately process cash, credit, and debit transactions.
• Scanned and priced merchandise with precision; ensured compliance with store policies for returns, refunds, and exchanges.
• Maintained accuracy in handling cash, providing change, and balancing cash drawer at the beginning and end of each shift.
• Restocked merchandise and supplies to support smooth store operations.
• Upheld a clean, organized, and welcoming store environment to enhance the customer experience.

Laborer at Accra-Fab (2021-05 – 2021-09)

• Supported precision sheet metal fabrication, finishing, and assembly processes in a contract manufacturing environment.
• Applied and removed protective materials (e.g., tape) to safeguard components during production.
• Read and followed detailed work instructions to complete tasks accurately and efficiently.
• Utilized a variety of hand tools while adhering to strict safety protocols.
• Ensured all work met established quality standards, requiring strong attention to detail and precision.

Office Assistant at Kaiser Alutek (2007 – 2020)

• Performed a wide range of administrative and clerical duties to ensure efficient daily office operations.
• Managed incoming calls, emails, and mail; answered inquiries and directed messages to appropriate staff.
• Maintained organized filing systems and accurate records, both digital and physical.
• Conducted data entry with a high degree of accuracy to support office documentation and reporting.
• Assisted staff with administrative tasks and contributed to maintaining an organized, professional work environment.