Michelle Dowdey

Detail-oriented Administrative Professional with 8+ years of experience supporting executives, managing office operations, and handling confidential information. Strong background in scheduling, client communication, document management, and multi-line phone systems. Seeking an Office Assistant or Medical Office Administrative role within a fast-paced, client-focused environment.

Executive Administrative Assistant at Alchemical Response Team (2015-06 – 2024-03)

• Coordinated daily administrative operations including calendars, meetings, travel, vendors, and events
• Managed high-volume multi-line phone systems and served as primary point of contact for internal and external teams
• Maintained confidential documents and sensitive company information with strict discretion
• Prepared and edited professional correspondence, reports, contracts, and presentations
• Streamlined administrative workflows to improve scheduling efficiency and internal communication

Marketing & Administrative Coordinator at N Plus Networks (2014-05 – 2015-06)

• Supported operations through calendar coordination, bookkeeping assistance, and vendor communication
• Managed accounting-related administrative tasks including invoicing and expense tracking
• Organized digital records and maintained accurate reporting systems
• Assisted leadership with marketing campaign coordination and online communications

Receptionist at Foy & Associates (2013-06 – 2014-05)

• Greeted and assisted clients in a high-volume legal office environment
• Managed incoming calls, routed inquiries, and scheduled appointments for multiple attorneys
• Handled confidential legal documentation, filing, and document processing
• Coordinated shipping/receiving of time-sensitive case materials

Medical Office Assistant (Part-Time) at Private Physician Practice

• Scheduled patient appointments and managed front desk check-in/check-out
• Maintained patient records and assisted with administrative documentation
• Verified insurance eligibility and assisted with basic billing and patient account support
• Ensured patient confidentiality in accordance with HIPAA standards

Bachelor of Arts in Human Environmental Sciences – University of Alabama