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Michelle Jefferson

Michelle Jefferson

Patient Ambassador

Talent
Charleston, KanawhaMember since November 20, 2025
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About

  1. I've worked in the Healthcare sector for the biggest part of my life. I'm passionate for interacting with patients/residents, family, employees. I care first and foremost about the well being and quality of life of others. I've worked in several nursing homes as a CNA, but I also worked myself up and eventually became apart of management, with my last job in Healthcare being a Housekeeping/Laundry Supervisor. I didn't have that one on one care with the patient/resident, but I continued to have a vital role in their care. With making sure that they had a clean and safe environment. I strive to have a happy patient, visitor, company. 

Experience

Started out early in live as a CNA, where I completed direct care with patients. Personal care, ensuring safety and maintaining good quality of life care.

I worked with the same company and worked my way up to Office Manager. Where I completed payroll, accounts payable, invoices, while also getting to interact with family and residents.

After working as an office manager I was offered the position of Housekeeping/Laundry Supervisor, where I was responsible for not only my 16 employees, but the entire house team. Maintaining a clean and safe environment, not only for residents, but for family, visitors and Making our company be first and foremost, but always look presentable and stay presentable.

Education

Scott High School Graduate

Boone Career and Technical Center-Allied Health, also where I took my CNA class after returning to Boone, County.

Valley College of Technology-Medical Office Technology

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