Michelle Dowen

To secure an at home position that gives me the opportunity to utilize the skills I excel at to help a company run more efficiently.

Medical Billing Assistant - A2z Healthcare Solutions

(2027-08)

• Audited and reconciled 600+ patient accounts weekly, exercising meticulous attention to detail to catch coding discrepancies, missing modifiers, and CPT/ICD-10 errors before final billing.
• Ensured 99% data entry accuracy across patient demographics, charge entry, and insurance verifications, maintaining total compliance with HIPAA regulations and payer guidelines.

Automotive Service Technican Vehicle Safety Testing Lab - General Motors

(2017 - 2023)

• Preparing prototype vehicles with measurement instrumentation documenting with 100% accurancy placement and readings with proprietary software called STIS as well as keeping acurate records of such within Excel.
• Collaborating with other technicians, engineers and vehicle roll over testing staff to ensure each safety test was performed with 100 percent accuracy.

Automotive Service Technician - Baker College (2017 - 2017)