Abigail Bury

Administrative and customer service professional with 6+ years of experience supporting customers, coordinating office operations, maintaining records, processing requests, and handling confidential information. Known for accuracy, organization, professionalism, and clear communication in fast-paced environments. Experienced in managing multiple priorities, resolving customer inquiries, coordinating schedules, and maintaining thorough documentation.

Seeking to bring strong administrative and service skills to a remote healthcare operations role.

Administrative Assistant at FirstService Residential (2022-01 – Present)

• Provide administrative support for a busy residential property management office, keeping daily operations organized and responsive.
• Assist residents with questions, requests, and service needs while delivering professional, solutions-focused customer service.
• Process work orders, invoices, resident requests, correspondence, and other administrative documentation accurately and efficiently.
• Maintain organized records and confidential documents, ensuring information is handled carefully and is readily accessible when needed.
• Coordinate vendor appointments, schedules, follow-ups, and office operations across multiple priorities and deadlines.
• Communicate with residents, vendors, and internal team members to clarify requests, provide updates, and help resolve issues.

Early Preschool Teacher at Bright Horizons (2019-06 – 2022-01)

• Planned and implemented age-appropriate activities while maintaining a safe, organized, and professional environment.
• Built positive relationships with children, families, and coworkers through clear, respectful, and consistent communication.
• Observed and documented information accurately and maintained required records and documentation.
• Managed multiple responsibilities in a fast-paced setting while following company policies and licensing standards.

Party Host & Shift Supervisor at La La Land Indoor Kids Playground (2018-01 – 2019-05)

• Hosted children's parties and supervised daily operations in a busy customer-facing environment.
• Provided outstanding customer service, responded to guest needs, and helped resolve concerns professionally.
• Trained new staff and supported scheduling and day-to-day team operations.
• Maintained a safe, clean, and organized environment while managing multiple activities at once.

Cashier at Panera Bread (2016-01 – 2018-01)

• Processed customer transactions accurately and provided friendly, efficient service in a fast-paced environment.
• Handled customer requests professionally and promptly while maintaining attention to detail.

Criminal Justice – Palm Beach State College

High School Diploma