Rocio Aguilera

Skilled, energetic administrative assistant with more than two years of professional experience for leading Church in the Northern Virginia area. Excels in flyers, brochures and posters development. Trained at UCA University, San Salvador, El Salvador.

Superior leadership, coaching, and team building abilities recognized by senior management. Motivated, career-oriented professional who earn the respect of co-workers through dedication, supportive management, and commitment to service excellence. Extensive computer skills, able to write 60-65 words per minute, very proficient in Excel spreadsheets (keeping track of personal database, daily and monthly inventory, planned/coordinated and developed responsibilities charts), Word perfect, Power point and different graphic design computer base programs.

Human Resources Coordinador / Payroll at Embassy Suites Convention Center (2011-07 – 2013-02)

• Answered incoming phone calls
• Greeted all associates and applicants as they enter the office and answer any questions they may have.
• Handled associates' problems
• Assisted with administrative job
• Maintained complete and accurate employee's files
• Process Payroll for all Hotel team members (Union and Non – Union)
• Reviews of accuracy of payroll and deductions.
• Process tips and gratuities
• TimeSaver, ADP and PeopleSoft Experience

Human Resources Assistant at Cuisine Solutions (2010-08 – 2011-07)

• Answered incoming phone calls
• Greeted all associates and applicants as they enter the office and answer any questions they may have.
• Handled associates' problems
• Assisted in new hiring processing including data entry
• Planned employee relations activities
• Maintained complete and accurate employee's files
• Benefit Orientation

Catering Coordinator at Hyatt Regency Reston (2009-03 – 2010-08)

• Answered calls from clients, take leads for future events.
• Make solicitation calls.
• Meet with future clients to provide on-site tours of meeting room spaces.
• Work closely with clients' Meeting Planner for groups of 20 and under and other hotel departments to facilitate services agreed upon by the sales office and prospective client.
• Composed proposals and contracts for clients.
• Billed process review

Human Resources Coordinator at Hyatt Regency Reston (2007-09 – 2009-03)

• Answered incoming phone calls
• Greeted all associates and applicants as they enter the office and answer any questions they may have.
• Handled associates' problems
• Composed correspondence, offer letters for new hires
• Assisted in new hiring processing including data entry
• Planned employee relations activities
• Maintained complete and accurate employee's files

Administration Assistance at J & R Construction Inc (2006-12 – 2007-09)

• Answered incoming phone calls and handled all inquiries within my capacity
• Composed correspondence/reports for own or manager's signature
• Kept projects on schedule
• Coordinated workflow
• Scheduled meetings, conferences, committees, as required
• Maintained spreadsheets and data bases
• Received, opened, and sorted departmental mail
• Maintained complete and accurate filing system for forms, records and general correspondence
• Assisted in preparing payroll
• Used computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments
• Assisted in faxing require forms to the accountant, IRS, Insurance, etc
• Assisted in getting Insurance Certificates

Secretary at YGCBC (2004-09 – 2006-08)

• Oversee office operations and assist in the management of staff and over 60 members
• Handled both dial-in and dial-out phone contacts with professionalism
• Demonstrated strength in management by efficiently organizing special events such as concerts, picnics, retreats, private parties, etc
• Kept track of personal and contact databases
• Kept records of monthly inventory
• Effective time management skills in the planning and execution of daily tasks
• Scheduled travels, meetings and appointments
• Elaborated and sent letters and e-mails to visitors and office staff

– UCA University