Michelle Lasure (HeavenRules)
Customer Success Manager
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About
I enjoy working in the tech industry. I love the way technology is being used enhance lives and work experiences. I find it exciting to learn about new products and engage with people who need them. It's been a privilege to work amongst customers who are eager to learn and implement new technologies or updates into their work environments. I get to see customers who are excited about a solution from me and have it implemented and working just the way they imagined and knowing they made a good decision that was a good investment for their company under their watch. I also revel in seeing how the solutions give back to customers by way of time and quality of work life.
Experience
Strategic and results-driven Sales Enablement and Client Success Leader with over 15 years of experience driving customer satisfaction, accelerating revenue growth, and empowering enterprise sales teams across federal, healthcare, and commercial sectors. Renowned for a proactive mindset, cross-functional collaboration, and a consistent record of performance excellence. Adept at leading end-to-end onboarding programs, optimizing CRM systems, and equipping sales teams to thrive in fast-paced, customer-centric environments.
Recognized with multiple accolades, including the Top Performer Award and Sales Rep of the Quarter and Sales Rep of the Year at Veritas Technologies for outstanding contributions to sales, client success and sales enablement
Social Media Coordinator | Troika Solutions | Oct 2025 to Present
Member Specialist | Sam's Club | March 2025 - June 2025
Sales Enablement Specialist | Veritas Technologies | Jan 2023 - Dec 2024
Career Break/Layoff | April 2022 - Dec 2022
Territory Account Manager | Veritas Technologies | April 2018 - April 2022
Education
Bachelor or Arts, Organizational Management - Warner University
Florida Ready to Work Certifications | Sept 2025

