Cashier & Management - Family Dollar - Turners Falls, MA
(2022-01 - 2023-12)
- Greeted customers, answered phones, and directed inquiries to appropriate staff
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Supported management in running an efficient, professional, safe, and profitable operation following all company standards
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Planned and carried out full rollouts of new products
Certified Nurse Assistant - Stavros Independent Living - Springfield, MA
(2010-01 - 2019-12)
- Administered prescribed oral medications as directed by physicians
- Documented patient activities on an individualized daily care plan
- Engaged patients in games and other activities to uplift patient mood, improve memory and provide enjoyable entertainment
- Provided patient with help moving in and out of beds, baths, wheelchairs, and assisted with dressing and grooming
Toddler & Infant Teacher - Jonis Childhood Daycare & Kindergarten - Farmington, MA
(2007-01 - 2012-12)
- Presented and instructed curriculum for ages 2-8 years old
- Performed diaper changes, feeding, and necessary personal hygiene routines
- Collaborated with teachers and administrators to evaluate and revise school program
- Assisted teachers in planning and maintaining a safe, clean, learning environment to ensure the wellbeing and safety of children
- Planned and executed lesson plans with the age appropriation
- Communicated with parents through meetings about progress and daily activities of students
