Executive Assistant - Florida Blue - Jacksonville, FL
(2023-09 - 2025-09)
- Support the Chief of Staff to the CEO
- Managed complex calendars, including scheduling meetings, travel arrangements and conference calls
- Organize and coordinate executive meetings (EEMT and Strategy Sessions)
- Draft, review, and edit correspondence, reports and internal communications
- Act as a liaison between the Chief of Staff and internal/external stakeholders, maintaining professionalism and discretion
- Compile and submit expense reports
- Coordinated member communications and ensured timely delivery to appropriate departments on behalf of the CEO
Executive Assistant - Baptist Medical Center Beaches - Jacksonville Beach, FL
(2019-01 - 2021-12)
- Support the President and the Vice President of Baptist Beaches/South with all day-to-day matters
- Coordinate Baptist Beaches Board of Directors and other leadership meetings
- Compile information and supporting documents and presentations for leadership meetings
- Administer payroll / time keeping
- Organize events, retreats, holiday functions and resident lunches
- Prepare and submit invoices; follow-up and resolve issues
- Processing and reconciling discretionary business expenses
- Guide, train, and direct Administrative Assistant and Volunteer personnel
- Maintain policies and physician agreements
- Responded to patient correspondence
Administrative Assistant - Baptist Medical Center Beaches - Jacksonville Beach, FL
(2016-03 - 2018-12)
- Support and manage calendars for the Vice President of Baptist Beaches and South as well as the Assistant Administrator for Baptist Beaches
- Prepare itineraries, agendas and rooms for scheduled meetings, interviews
- Compile information and supporting documents for meetings and presentations
- Prepare PowerPoint presentations for Patient Experience, Orientation and Hospitalist meetings
- Conduct payroll for Managers, Directors and Monitor Technicians
- Support as primary backup for Executive Assistant
- Prepare and submit invoices for Nursing and Operations
- Complete general office duties, order supplies, mail, work orders
- Assist Directors and Managers as needed
- Log monthly Director and Manager rounding
Rehab Coordinator / Office Specialist II - Baptist Rehabilitation - Jacksonville, FL
(2010-01 - 2016-03)
- Maintain and build relationships with Baptist Primary Care Physicians in the Jacksonville area
- Over the course of the first year, increased internal referral rate from physicians by 26.3%
- Implement marketing programs to inform Baptist employees of services available to patients through Baptist Health System
- Managed medical record maintenance
- Conduct inpatient therapy support
- Record Deposits/Account Posting/Charge Errors
- Maintain Schedules in TherAssist scheduling system
- Assist with patient registration
- Complete general Office Duties
