Marketing Manager - TLC Business - UK
(2023-03)
- Create content for weekly and monthly blogs and newsletters.
- Create and manage email marketing campaigns using Campaign Monitor, Mailchimp and Klaviyo, consistently achieving 50%+ open rates.
- Attend weekly and monthly meetings with clients to discuss marketing activity, campaigns and ongoing projects.
- Manage social media channels and create and amend content for SEO, AEO and PPC campaigns.
- Manage, maintain and troubleshoot websites across WordPress, Wix, Shopify and Squarespace.
- Source merchandise and print materials for client events, including branded footballs, stress balls, posters and roller banners.
- Collate data and create GA reports in Data Studio, rebranding and tailoring reports for individual clients.
- Manage B2B and B2C client accounts across a variety of industries, including welding, IT, satellite communications, solar energy, golf, opticians, coffee, strapping and wrapping, and packaging.
Digital Operations Lead - Brush-Baby - UK
(2020-11 - 2023-03)
- Managed the e-commerce website for Brushbaby.com and international distributors using the Shopify platform, troubleshooting and resolving website issues.
- Managed the day-to-day maintenance of the website, including stock levels and the creation of new product landing pages.
- Increased online sales by 31% compared with the same period the previous year and increased online store sessions by 14%.
- Developed a new B2B website, Brush-Baby Pro, for trade customers.
- Implemented the SmileStones Rewards Programme on the website.
- Managed PPC and Google Shopping campaigns for BrushBaby USA.
- Created weekly, quarterly and monthly reports and presented findings to management.
- Contributed to the New Product Development (NPD) team.
Digital Marketing / E-Commerce Manager - Yalla General Trading/FG4 - UAE
(2018-09 - 2020-09)
- Managed the e-commerce websites for Costume World, FG4, Toys They Will Love, Gifts He Will Love and Fun in the Sun ME using Shopify.
- Spent time in retail stores to develop a stronger understanding of products and customer behaviour.
- Created new strategies to increase brand awareness and online product sales across FMCG brands.
- Built partnerships with major online retailers, including Mumzworld, FirstCry, Sprii and Noon.com.
- Improved online product descriptions and SEO, contributing to projected online and retail sales of over $2.5 million across two key websites during Ramadan/Eid for FG4 UAE and Book Week/Month for Costume World.
- Created and managed promotional incentives and implemented rewards and loyalty programmes for customers.
- Created and managed PPC and paid advertising campaigns for key events, including Halloween, Book Week and Ramadan.
- Created social media and marketing schedules.
- Project-managed in-store POS implementations and window displays for key brands across major retail stores, including Hamleys, The Toy Store, ELC and FG4 London.
Social Media Manager (Part-Time) - Spot Middle East - UAE
(2018-05 - 2019-09)
- Created social media channels, developed brand presence and produced content.
- Created a Facebook Shop to sell products directly through the platform.
- Redesigned product brochures and recipe cards.
- Produced weekly statistical reports using Google Analytics, Buffer and Facebook Insights.
- Designed and developed a new website using WordPress, including the implementation of Google Analytics and SEO.
Digital Marketing Manager - Globe Health Clinics - UAE
(2017-10 - 2018-05)
- Managed social media channels, created new content and wrote blogs.
- Increased Facebook page likes by 100% and Instagram followers by 50% through paid campaigns and organic reach.
- Managed SEO, website maintenance and content updates.
- Analysed weekly and monthly performance data across Google Analytics and social media platform.
- Designed marketing materials, including leaflets and brochures, for doctors, services, health and dental camps.
- Uploaded marketing materials to the Ministry of Health (MOH) for approval.
- Set up a 12-month promotional partnership with Cobone.
Digital Marketing & Design Co-Ordinator - Elecro Engineering - UK
(2016-07 - 2017-08)
Digital Marketing Assistant - GutterMate & Eastway Enterprise - UK
(2015-04 - 2016-07)
Account/Marketing Executive - Mymovies Ltd - UK
(2011-08 - 2014-10)