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Mira Yousef

Mira Yousef

CNA

Talent
Urbandale, IAMember since April 30, 2026
Care coordinationPatient advocacyResource coordinationCustomer servicePatient assessmentNeeds assessmentCrisis managementProblem solvingCommunicationActive listeningEmpathetic communicationRapport buildingConflict resolutionHIPAA complianceData entry and accuracy
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Care coordinationPatient advocacyResource coordinationCustomer servicePatient assessment

About

Compassionate and dependable Certified Nursing Assistant with experience providing hands-on patient care and support in the Harmony nursing home. I assisted in daily living activities, while monitoring and reporting changes in patient condition, taking vital signs and maintaining patient safety and comfort while communicating effectively with patients, families, and healthcare professionals.

Experience

CNA - Harmony

(2024)

Compassionate and dependable Certified Nursing Assistant with experience providing hands-on patient care and support in the Harmony nursing home. I assisted in daily living activities, while monitoring and reporting changes in patient condition, taking vital signs and maintaining patient safety and comfort while communicating effectively with patients, families, and healthcare professionals.

PCT(Patient Care Technician) - Mercy

(2022 - 2023)

Provided compassionate, hands-on care to critically ill and premature newborns in a fast-paced environment where I demonstrated ability to remain calm, focused, organized within a high acuity environment. Assisted nurses with daily patient care, vital signs, hygiene, feeding, positioning, and maintaining a safe and clean environment. Monitored patients closely and promptly reported changes in condition to the nursing team.

Supported families with professionalism and empathy while maintaining strict infection-control and patient- safety standards. Collaborated with nurses and the interdisciplinary healthcare team to ensure high-quality care.

Sales associate - Sephora

(2024)

Provided individualized customer service support in a fast-paced environment by assessing client needs, asking targeted questions, and recommending appropriate products and solutions based on individual preferences and concerns. Built strong rapport with diverse customers through active listening, empathy, and clear communication. Managed multiple customer needs simultaneously while maintaining accurate transactions, detailed product knowledge, and strong attention to detail.

Collaborated with team members to resolve concerns, identify appropriate resources, and ensure positive customer experience.

Education

Nursing degree - D-MAC University (2023)

Skills

CNA

Reviews

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