Miranda Fromin

Passionate about breaking down barriers for patients to receive the access they deserve and creating proactive systems for organizations to thrive.

EXPERIENCE

Acorn Health Remote

Director of Authorizations and Eligibility March 2022 – March 2023

• Led authorizations, claims mapping, and benefit eligibility functions for a network of over 60 clinics, ensuring accurate and timely processing to support organizational growth and compliance across multiple states
• Supported due diligence for acquisitions and facilitated the integration of operational processes, ensuring seamless transitions
• Designed and implemented external dashboards to enhance visibility and management of authorizations, benefit eligibility, and interdepartmental communication
• Developed and delivered company-wide training programs for clinicians on updated protocols, ensuring compliance with payer and governmental regulations for authorizations and eligibility
• Managed a team of 12 direct reports and implemented a departmental restructuring to create three focused teams, resulting in improved workflow and productivity

• Oversaw major transitions for the organization including implementation of Central Reach, centralized patient intake, credentialing, and creating an in-house billing department 
• Moved outstanding AR from average 74 days outstanding to 48 days by processing 86% of AR in less than 60 days within 5 months of establishing internal management
• Identified and managed revenue cycle key performance indicators and weekly meetings for team of 13 employees, overseeing 2 direct reports
• Oversaw monthly billed revenue of up to $1.25 million across 3 specialties, 3 states, and 7 locations with providers for over 300 patients 
• Managed practice management and billing system within Central Reach; maintained vendor partnerships related to enterprise software and services

University of Notre Dame – Mendoza School of Business Remote Program

Professional Certificate in Management October 2019 – January 2020