Human Resources Generalist - Employee Relations - Department of Aviation - Charlotte Douglas International Airport - Charlotte, NC
(2023-12 - 2025-06)
- Conduct workplace investigations for a body of 1200 hundred employees
- Collaborate with HR Partners and Attorneys monthly concerning high priority cases, ensuring all proper steps to ensure Title VII is being adhered to. Conduct termination hearings as needed.
- Implemented an equitable cross-training program with the Department of Aviation, to better steward resources, join divisional partnerships to ensure all employees who are required to have a CDL according to their job description, has an opportunity to receive in-house training. This initiative saved $5,000 per person by not having to be sent for a Trade School by obtaining their training internally. This initiative has not only saved to company from monetary expenses, but it has retained employe
- Conduct Townhall meetings to enhance morale, culture, and build stronger relationships among the team.
- Present HR information with Talent Acquisition bi-weekly during orientation for all new hires.
- Conduct Interactive ADA -Americans Disability Act Consults with employees and management to grant reasonable accommodations
- Manage Performance Management, Total Rewards, Merit Increases, Bi-Annual and Annual reviews
Human Resources Business Partner | Analyst II - Prince George's Department of Health
(2022-03 - 2023-08)
- Manage 4 out of a total of 6 divisions within the entire Health Department, with a primary focus on Talent Acquisition Efforts by filling over 240 vacancies, while supporting retention efforts, along with conducting exit interviews, stay interviews, listening sessions.
- Independently conduct New Hire Orientation, and Onboarding for all new hires within the Department. Lead independent trainings and development initiatives for Executive Leadership, HR Business Partners, Budget Business Partners, and designated divisional Point of Contacts by creating PowerPoints to provide monthly and bi-weekly trainings referred to as Training Tip Tuesdays, Strategic Divisional Call, POC Bi-Weekly Call etc.
- Operate in an HR liaison capacity bridging partnerships by creating process improvement initiatives among our HR/Budget partners with Managers, Associate Directors, and the Deputy to enhance processes of personnel and fiscal budgetary information. Process Detail Request, Salary Adjustments, ID Badges, Temp Request, Surveys.
- Spearhead the annual Summer Youth Enrichment Program for interns ages 13-22 for 13 interns. Hosting in-person and virtual conferences such as Meet and Greets, orchestrating all-day Training and Development Workshops for the youth providing guest speakers, icebreakers, resume building, etiquette coaching etc. Additionally leading the Project Hire Program, which enables me to provide training and workshop events for students, recent graduates, and special needs professionals to prepare them to ent
- Thoroughly conduct compensation analysis/salary equity grids, reviewing current employees grouped by classification, as well as incoming chosen candidates to ensure equitable wages. Facilitates and processes increases for compensation events, such as annual merit increases, wage increases, step increases, etc. Performs analysis, modeling, and calculations for annual bonuses, incentive programs and other ad hoc data requests
D.C Policy & Compliance Specialist | Employee Relations Investigator - Government of the District of Columbia Headquarters - Department of Human Resources - Washington D.C.
(2019-03 - 2021-05)
- Conducted workplace Investigations, background checks, fingerprints, and suitability.
- Planned and hosted policy related conferences for 200 + executives and HR Professionals representing 92 District Government Agencies
- Created standard operating procedures and conducted personnel and licensure related audits to ensure compliance.
Receptionist - Montefiore Nursing Home
(2017-06 - 2018-05)
- Greeted residents, visitors, and guests, determined the purpose of visits, and directed or escorted individuals to the appropriate departments.
- Answered, screened, and routed incoming calls; took detailed messages and scheduled appointments as needed.
- Managed incoming and outgoing mail for staff and coordinated holiday events and activities for residents in extended living.
- Organized and distributed packages, courier deliveries, and other incoming items.
- Provided administrative and clerical support to ensure efficient daily operations.
- Maintained accurate filing systems and performed recordkeeping duties.
Front Desk Coordinator (Contract) - Family Nursing Care
(2018-04 - 2019-03)
- Recruited and facilitated the hiring process for healthcare professionals, including Certified Nursing Assistants (CNAs), Field Nurses, and administrative personnel.
- Received an award for delivering exceptional customer service in a fast-paced healthcare environment.
- Welcomed clients and visitors, assisted administrators with special projects, and ensured smooth front-office operations.
- Addressed customer concerns and complaints, implementing effective solutions to improve client satisfaction.
- Screened and directed incoming calls to appropriate staff members while maintaining professional communication standards.
- Processed and distributed medical documentation to support candidate credentialing, eligibility verification, and benefits enrollment.
- Maintained accurate records and ensured timely completion of onboarding and compliance requirements.
Public Affairs Intern - The U.S Federal Department of Health & Human Services - Washington D.C.
(2017-01 - 2017-05)
- First student to be awarded an internship at the Public Affairs division within the department.
- Researched, analyzed, and gathered pertinent public health information to support the Public Affairs Department.
- Created Excel spreadsheet to document research and examinations on economic trends from unaccompanied children crossing American Borders under different administrations.
