Miriam Pollard

Executive-level federal program strategist and modernization leader with 15+ years of experience leading federal program oversight, grants management, operational modernization, and economic development initiatives across the U.S.

Small Business

Administration and U.S. Department of Commerce. Recognized for stabilizing operations during periods of economic disruption, strengthening intergovernmental collaboration, and translating complex policy priorities into high-performing operational systems.

Experienced evaluating allowability, allocability, and reasonableness under 2 CFR 200 while supporting executive decision-making, multimillion-dollar cooperative agreement oversight, and national stakeholder engagement initiatives impacting more than 50,000 stakeholders.

Senior Program Analyst / Product Owner (GS-13 Equivalent) - U.S. SMALL BUSINESS ADMINISTRATION (SBA) - Washington, DC

(2020-03 - 2025-12)

• Led training initiatives for field staff supporting Women's Business Center audit preparation, compliance monitoring, and operational review activities within the SBA Office of Women's Business Ownership.
• Directed training for business center leadership on forecasting tools, contract-readiness strategies, and operational planning methodologies supporting small business growth and procurement readiness.
• Directed oversight activities supporting 44 Women's Business Centers, more than 200 cooperative agreement activities, and more than 50,000 stakeholders nationwide.
• Conducted financial and programmatic reviews assessing allowability, allocability, and reasonableness under 2 CFR 200.
• Developed executive reports and dashboards analyzing corrective actions, grant performance, and compliance trends.
• Directed enterprise modernization initiatives transitioning legacy reporting environments into integrated Salesforce and GrantSolutions systems improving compliance visibility, executive reporting, operational accountability, and national performance tracking.
• Supported modernization efforts transforming legacy reporting processes into enhanced Salesforce and GrantSolutions tracking systems improving transparency, compliance visibility, and operational accountability.
• Coordinated cross-functional collaboration among federal leadership, nonprofit executives, and regional stakeholders supporting operational alignment across nationwide business assistance networks.

Program Analyst / Business Development Specialist (GS-12) - U.S. DEPARTMENT OF COMMERCE – MBDA - Washington, DC

(2016-09 - 2020-03)

• Briefed the Secretary of Commerce on comparative analyses involving Native American Business Centers contributing to approximately $2 million in targeted funding supporting 13 tribal and community-focused projects.
• Managed federal grant and cooperative agreement oversight supporting minority business centers nationwide.
• Conducted comparative analyses of Native American business center operations contributing to approximately $2 million in targeted economic development funding supporting 13 community-focused projects.
• Directed disaster recovery contracting initiatives tied to Hurricanes Harvey, Irma, and Maria, resulting in approximately $20 million in recovery-related contracts and an estimated 85% ROI tied to emergency recovery deployment strategies.
• Collaborated with public and private stakeholders supporting business recovery, operational continuity, and regional economic resilience initiatives.
• Developed SOPs, training materials, and grant management guidance strengthening compliance and operational consistency.

Education & Public Health Leadership - Research Triangle Institute | Duke University Medical Center

• Led public health education, science instruction, stakeholder outreach, and project coordination activities.
• Supported patient education and health communication initiatives during the early HIV epidemic.
• Collaborated with the North Carolina Speaker of the House on economic stabilization efforts that helped save approximately 150 jobs while preserving operational continuity within public-sector environments.
• Developed strong communication, facilitation, training, and operational leadership capabilities.

Master of Public Administration - Public Administration - North Carolina Central University

Bachelor of Science - Public Health - North Carolina Central University