Miss Pollard

Paralegal professional with experience in litigation, legal procedures, documentation, management, and case research. Experienced in assisting attorneys with case assessment, managing diverse and complex cases, maintaining organized case files, collaborating with stakeholders, and using legal technology and case management software.

Administrative Coordinator II

Created and implemented a standard operating procedure for processing all invoices and provided administrative services.

• Processed payroll timely
• Processed purchase order requests
• Prepared memos and resolutions to the city manager and city commission
• Reviewed and processed all special event applications, ensuring that all special events obtained a certificate of insurance and were in align with appropriate policy limitations
• Acted as a liaison for the Education Advisory Board/Marine Advisory Board/Parks, Recreation, and Community Affairs Advisory Board
• Transcribed all board minutes
• Processed check requests
• Handled accounts payable
• Scheduled/coordinated all department meetings and training
• Reconciled city credit card
• Prepared budgets

Permitting & Licensing Customer Service Specialist/Paralegal - Broward County

• Reviewed chauffeur licenses and made a referral to approve or deny licenses
• Processed lien search requests from the general public
• Prepared attorney caseload for chauffer violation hearings
• Deescalated customers
• Clerked for the Consumer Protection Board by preparing for all meetings, preparing the agenda and transcribing minutes for the board’s approval

Violation Paralegal

Collaborated with assigned property management companies to execute a violation letter against the homeowner or tenant pursuant to the Association’s declaration documents. Ensured that violations were cured and attorney’s fees were paid. If a violation was not cured, the next step was to mediate or file a suit.

Collection Paralegal

Collected payments for association dues. If an account was in arrears, negotiated a payment plan with the homeowner. If the payment plan was broken, the next stage was to file a Claim of Lien against the owner. If the owner had not made arrangements by the expiration of the Claim of Lien, an association foreclosure lawsuit would be filed.

Paralegal - Legal Aid Society of Palm Beach County, Inc. (LASPBC)

Worked on several advocacy projects: Fair Housing Advocacy Project – Foreclosure Defense Unit, Juvenile Advocacy Project, Guardianship Project, and Domestic Violence Advocacy Project.

• Fair Housing Advocacy Project - Foreclosure Defense unit: responsible for telephone and email intake, answered all telephone calls, scheduled appointments, face-to-face advocacy, attended seminars, and attended community outreach functions. Assisted clients with the preparation of pro’se motions and notices.
• Juvenile Advocacy Project: responsible for preparing Motions/Orders for attorney review, attended treatment team meetings telephonically and externally, interacted with judicial clerks/juvenile detention officers/therapist/group home counselors, located adequate placement for children, met with client face-to-face, and weekly communication with clients to ensure their needs are being met.
• Guardianship Advocacy Project: responsible for processing daily deposits to the bank, managed daily spreadsheet, processed annual reporting for our wards to the Social Security Administration by submitting expense reports online, processed all departmental mail and distributed to the appropriate party, handled incoming calls/inquiries/intake, requested Residential/Patient Trust Account statements from facilities, interacted with wards through the Guardianship Advocacy Project outings, responsibl
• Domestic Violence Advocacy Project: responsible for telephone and face-to-face intake, gathered details of the case, requested police reports and other pertinent documents necessary to build a case, file set-up, and closure.