Mizz Luv

High-energy, hands-on, and results-driven professional with extensive experience leading operations, maintaining compliance, and managing high-volume environments in Chicago. Proven track record of ensuring strict quality control, optimizing line efficiencies, and coordinating team schedules to meet demanding targets within strict operational constraints. Exceptional interpersonal and communication skills, with a strong background in basic math and technical systems required for meticulous cash office management, point-of-sale operations, and shift audits.

Highly adaptable team leader ready to bring dedication, line control excellence, and a "fast and friendly" standard to the Front End Manager position at Forman Mills.

Industrial Machine Operator / Line Lead at High-Volume Beverage Production Facility (2021-01 – Present)

• Lead daily operations for high-volume automated production lines, ensuring maximum efficiency, rapid output, and consistent compliance with standard operating procedures.
• Coordinate, train, and motivate line crew members, maintaining a high-energy environment focused on performance standards, precision, and workplace safety.
• Manage line troubleshooting, equipment calibration, and immediate technical adjustments, promptly escalating hardware and IT interface errors to maintenance teams.
• Review operational reports daily to track system throughput, address performance discrepancies, and implement process adjustments to prevent overruns.

Machine Operator / Shift Team Member at Automated Food Manufacturing Facility (2014-01 – 2021-12)

• Operated and monitored complex, automated packaging systems under rigorous compliance, safety, and strict schedule timelines.
• Performed meticulous regular product audits, measurements, and numerical quality inspections to maintain total accountability across all product runs.
• Facilitated clear, structured team communications regarding production goals, shift directives, safety policies, and equipment statuses.
• Demonstrated exceptional physical stamina and manual dexterity, successfully managing frequent standing, walking, and moving heavy materials up to 50+ lbs safely.

Customer Service Specialist / Cashier (Part-Time & Seasonal) at Retail & Community Services (2010-01 – 2014-12)

• Executed accurate point-of-sale (POS) transactions, balancing cash registers, managing returns, and conducting routine operational math equations.
• Delivered exceptional customer service, greeting every guest, resolving front-end complaints, and maintaining an organized, welcoming checkout environment.
• Adhered strictly to store policies, dress codes, loss prevention protocols, and front-end cleanliness guidelines.

College Coursework in Criminal Justice & Human Services – University of Illinois Chicago (UIC)

High School Diploma – James Baptiste DuSable High School