Finance Manager - Lexus of Dayton - Dayton, OH
(2026-06)
Systems: CDK Drive DMS, CDK eLead CRM, Darwin Menu, RouteOne
- Structured and closed F&I sales deals for customers
- Presented protection products (insurance) through Darwin Menu to optimize profits
- Maintained relationships with lenders to secure financing for customers
- Worked with sales department to close sales and provide delivery experience to customers
Finance Manager / Acting Sales Manager - Matt Castrucci Auto Mall - Dayton, OH
(2022-08 - 2026-04)
Systems: Reynolds & Reynolds DMS, Dealertrack, Reynolds & Reynolds CRM, OptionSoft
- Averaged $2,400–$2,900 gross profit per copy
- Averaged 70-80 funded F&I sales per month
- Frequently generated $200,000+ in gross profit for dealership
- Structured and finalized automotive finance and lease transactions while maximizing dealership profitability
- Consistently achieved strong F&I product penetration through ethical, customer-focused presentations
- Built and maintained strong lender relationships to secure competitive financing for all credit profiles
- Delivered accurate, funding-ready contracts while ensuring full compliance with all federal, state, and lender regulations
- Collaborated with sales management to structure deals, improve approval rates, and provide a seamless customer experience
- Maintained exceptional customer satisfaction by protecting confidential information and delivering efficient, professional service
- Supported sales management by structuring and closing deals, assisting with negotiations, and stepping in to lead the sales floor when needed
Sales and Leasing Consultant - Matt Castrucci Auto Mall - Dayton, OH
(2018-02 - 2022-07)
- Guided customers through the vehicle purchasing and leasing process from consultation to delivery
- Negotiated vehicle pricing, financing structures, and lease terms to close sales
- Collaborated with finance managers to process credit applications and finalize sales contracts
- Conducted product presentations, vehicle demonstrations, and test drives
- Maintained detailed sales pipeline records through dealership CRM systems
- Delivered exceptional customer service and maintained strong client satisfaction scores
Fifth Third Bank - District Consumer Banker IV - Kettering, OH
(2015 - 2018)
- Achieved top sales ranks within district for loans and credit cards
- Retailed bank products to both new and existing clients
- Increased client relationships with various departments within bank
- Referred over $5M in products to other bank subsidiaries
- Opened and managed bank accounts for clients
- Provided teller services as needed throughout branch locations
- Adhered to bank compliance and operational procedures
- Regularly surpassed sales, service and revenue targets for branch
Technical Support Specialist - Cincinnati Bell Wireless - Miamisburg, OH
(2009 - 2015)
- Provided software support to 1,000+ clients
- Provided remote technical support, 92% first-contact resolution
- Assisted with software installations and software setup for new clients
- Assumed remote control of client computers
- Created technical guides and support documentation
- Created service upgrades with sales department
College Teacher - Jerusalem College - Amman, Jordan
(2007 - 2009)
- Created lesson plans and computer programs for college classrooms
- Evaluated student performance and provided feedback
- Maintained computer classrooms for college students
Sales Supervisor - HSBC Bank - Amman, Jordan
(2008 - 2009)
- Supervised all sales staff and sales activities at the bank
- Monitored sales performance and created training for staff members
- Developed sales strategies and proposals for upper management
Personal Banking Advisor - HSBC Bank - Amman, Jordan
(2006 - 2008)
- Set up appointments for prospective HSBC bank clients
- Opened new bank accounts
- Sold HSBC bank loans and credit cards
- Maintained customer relationships and increased sales from referrals
