Moe Jaber

To contribute to a progressive automotive dealership by leveraging my expertise in finance and sales management, customer relations, and dealership operations to drive profitability and long-term success. I am committed to expanding my leadership experience, broadening my knowledge of sales management and dealership operations, and continuing to develop the skills necessary to advance into senior leadership. My long-term career goal is to become a General Manager and lead a high-performing dealership focused on exceptional customer satisfaction, employee development, and sustainable growth.

Finance Manager - Lexus of Dayton - Dayton, OH

(2026-06)

Systems: CDK Drive DMS, CDK eLead CRM, Darwin Menu, RouteOne

• Structured and closed F&I sales deals for customers
• Presented protection products (insurance) through Darwin Menu to optimize profits
• Maintained relationships with lenders to secure financing for customers
• Worked with sales department to close sales and provide delivery experience to customers

Finance Manager / Acting Sales Manager - Matt Castrucci Auto Mall - Dayton, OH

(2022-08 - 2026-04)

Systems: Reynolds & Reynolds DMS, Dealertrack, Reynolds & Reynolds CRM, OptionSoft

• Averaged $2,400–$2,900 gross profit per copy
• Averaged 70-80 funded F&I sales per month
• Frequently generated $200,000+ in gross profit for dealership
• Structured and finalized automotive finance and lease transactions while maximizing dealership profitability
• Consistently achieved strong F&I product penetration through ethical, customer-focused presentations
• Built and maintained strong lender relationships to secure competitive financing for all credit profiles
• Delivered accurate, funding-ready contracts while ensuring full compliance with all federal, state, and lender regulations
• Collaborated with sales management to structure deals, improve approval rates, and provide a seamless customer experience
• Maintained exceptional customer satisfaction by protecting confidential information and delivering efficient, professional service
• Supported sales management by structuring and closing deals, assisting with negotiations, and stepping in to lead the sales floor when needed

Sales and Leasing Consultant - Matt Castrucci Auto Mall - Dayton, OH

(2018-02 - 2022-07)

• Guided customers through the vehicle purchasing and leasing process from consultation to delivery
• Negotiated vehicle pricing, financing structures, and lease terms to close sales
• Collaborated with finance managers to process credit applications and finalize sales contracts
• Conducted product presentations, vehicle demonstrations, and test drives
• Maintained detailed sales pipeline records through dealership CRM systems
• Delivered exceptional customer service and maintained strong client satisfaction scores

Fifth Third Bank - District Consumer Banker IV - Kettering, OH

(2015 - 2018)

• Achieved top sales ranks within district for loans and credit cards
• Retailed bank products to both new and existing clients
• Increased client relationships with various departments within bank
• Referred over $5M in products to other bank subsidiaries
• Opened and managed bank accounts for clients
• Provided teller services as needed throughout branch locations
• Adhered to bank compliance and operational procedures
• Regularly surpassed sales, service and revenue targets for branch

Technical Support Specialist - Cincinnati Bell Wireless - Miamisburg, OH

(2009 - 2015)

• Provided software support to 1,000+ clients
• Provided remote technical support, 92% first-contact resolution
• Assisted with software installations and software setup for new clients
• Assumed remote control of client computers
• Created technical guides and support documentation
• Created service upgrades with sales department

College Teacher - Jerusalem College - Amman, Jordan

(2007 - 2009)

• Created lesson plans and computer programs for college classrooms
• Evaluated student performance and provided feedback
• Maintained computer classrooms for college students

Sales Supervisor - HSBC Bank - Amman, Jordan

(2008 - 2009)

• Supervised all sales staff and sales activities at the bank
• Monitored sales performance and created training for staff members
• Developed sales strategies and proposals for upper management

Personal Banking Advisor - HSBC Bank - Amman, Jordan

(2006 - 2008)

• Set up appointments for prospective HSBC bank clients
• Opened new bank accounts
• Sold HSBC bank loans and credit cards
• Maintained customer relationships and increased sales from referrals

Doctor of Business Administration - Marketing - Keiser University (2021 - 2027)

Master of Science - Information Systems - Wright State University (2011 - 2014)

Bachelor of Science - Computer Information Systems - Amman Ahleyieh University (2001 - 2004)