Mona Liu

Fully licensed Property Manager with Trading license, committed to creating thriving communities, enhancing property values and retaining high client satisfaction.

Property Manager at Canreal Management Corporation (2026-04 – 2026-05)

Mixed portfolio of residential rental/commercial – 19 properties

• Oversee day-to-day operations and coordinating with building operators
• Capital project management
• Communications with tenants regarding their lease obligations and general PR
• Preparation of bid summaries for Owners
• Advertising and showing residential rental suites and hosting open houses – prompt communications with prospects
• Monthly financial variance reporting and budget management
• Move-in and move-outs (onsite and remotely)
• Review of renewals, new leases and assignments (commercial)

Strata/Property Manager at Transpacific Realty Advisors (2025-05 – 2026-04)

Mixed portfolio of residential/commercial strata and commercial – 14 properties

• Nurture a strong relationship of trust with owners and tenants
• Oversee day-to-day operations
• Provide clear and prompt communications and guidance to tenants/owners/councils/trades/caretakers
• Vet new vendors with the aim to obtain the best value and service while not jeopardizing safety/liability
• Negotiate and interpret/review contracts, reports and quotes
• Maintain property maintenance calendars, insurance and permit renewals
• Coordinate and monitor regular maintenance and capital projects with trades and occupants/owners
• Preparation of annual budgets
• Monthly operations and variance reporting
• Budget management
• Track and analyze property spending monthly against their budgets
• Advise councils on bylaws, the Strata property Act, and relevant legislations
• Prepare, coordinate and attend council and general meetings and hearings (notices/agendas/minutes)
• Monitor the collection of strata fees, fines and special levies
• Prepare detailed monthly owner's reports
• Liase with leasing agents to effectively rent out vacating/vacant commercial units
• Negotiate terms with renewing tenants
• Improved product recommendations and increased sales
• Drove business decisions and reduced operational costs

Strata/Property Manager/Realtor at Vancouver Management Ltd. (2023-01 – 2025-04)

Mixed portfolio of residential/commercial strata, commercial and residential rental

• Maintain strong working relationships of trust with strata councils, owners and trades
• Enforce bylaws, rules and the RTA
• Prepare, coordinate and attend owner's meetings, council/general meetings and hearings, including RTB Arbitrations
• Attend to and monitor eviction notices and fines
• Ensure strata fee/rent is collected in a timely manner
• Maintain and improve upon maintenance schedule and vendors
• Coordinated capital projects
• Negotiate annual management fee increases with strata councils
• Bid on new strata/rental management contracts
• Review and initiate new SOPs
• Preparation of annual budgets and monthly financial review, invoicing
• Hire and train caretakers
• Market and show available/vacating units
• Move-In/Move-Out inspections

Strata Manager at First Service Residential Ltd. (2021-10 – 2023-01)

Mixed portfolio residential/commercial strata (sectioned, typed and air parcels)

• Prepare, coordinate council/general meetings agendas and minutes
• Thorough understanding of monthly financials
• Prepare annual strata budgets and cost sharing
• Maintain and improve upon property maintenance calendars and contracted trades
• Collect and monitor collection of strata fees, special levies and fines
• Enforcement of Bylaws and Rules
• Solicit bids and manage/coordinate capital projects

Community Manager at Murray Hill Developments (2019-09 – 2021-10)

Managed leasehold (non-strata) of 9 buildings with an adjacent residential rental complex and a commercial space (retail/commercial)

• Oversee day-to-day operations
• Conduct move-ins/outs inspections and all things relevant
• Market and show available or vacating units
• Maintain maintenance calendars and coordinate capital projects ensuring all vendors are insured and above-board during the bid solicitation process
• Process HOG applications (leasehold)
• Hired and managed 2 maintenance technicians and 2 landscapers (on-site)
• Monitor the collection of rents and management fees

M.Sc. in International Business – University of Leeds (2008)

B.Sc. in Biochemistry – Carleton University (2004)