Monica Khatri

Dependable, deadline-driven professional with 9+ years of customer-facing corporate experience supporting executive leadership and strengthening client relations. Known for my precise documentation, reliable follow-up, and hands-on expertise across the full sales pipeline. Skilled in ERP systems (SAP, Oracle), CRM software, account management, and the Microsoft Office suite, I consistently deliver accurate financial reporting and a client experience that drives repeat business.

Commercial Property Manager at Ask Holdings LLC (2024 – 2026)

• Managed portfolio of 15 properties including office buildings, retail spaces and multi-family townhomes and condos
• Oversee maintenance projects and repairs, quarterly expense reports, and ensure compliance with safety regulations
• Maintained travel partner, vendor, and account relationships

Director of Sales and Marketing at IHG Hotels (2023 – 2024)

• Directed all marketing and sales strategies across 2 properties
• Revamped incentive programs producing 45 successful new accounts within first 90 days and 30% YoY increase in bookings
• Coordinated schedules, materials, and communications with Human Resources to onboard and offboard employees

Executive Assistant at Doberman Emergency Management (2023 – 2024)

• Prepared logistics packets, podcast agreements and travel arrangements for conferences, conventions and webinars
• Directly reported to CEO while leading team of 10+ managing payroll, commissions, reimbursements & CFO expense reports
• Organized and filed corporate documents, records and reports

Personal Banker at JPMorgan Chase (2021 – 2023)

• Managed portfolio of 150+ clients monthly offering tailored industry insights and performing routine account maintenance
• Managed cash box & teller responsibilities; ledger balancing, currency exchanges, credit applications & daily transactions
• Responsible for processing all legal documents served

Regional Sales & Marketing Manager at Rush Direct Inc. (2020 – 2021)

• Established 200+ new client relations via cold calls, B2B and email marketing, direct sales, SEO, and outbound advertising
• Managed all product sales pipelines, marketing proposals, & internal analytics through InDesign, Adobe, Excel, & MailChimp
• Performed detail and logistical management as necessary

Assistant Dual Property Manager at Michelson Realty (2019 – 2021)

• Maintained accounts receivable/payable & employee payroll
• Reduced agent turnover & ramp-up time by 20% via 1-on-1 training on evictions, lease renewals, notices & credit reporting
• Acted as a liaison between the CEO, Advisory Board Members, customers, and stakeholders to facilitate lease agreements

GED; Francis Howell High School, St. Charles, MO.

Media Relations Certification; Muckrack Academy

Deans List; University of Missouri, Columbia

Honor Roll; University of Missouri, St. Louis