Monica Padron

Monica is currently a customer accounts supervisor with 10 years of experience in management and leadership roles, and 5 years of experience specializing in permitting and interconnection processes across multiple markets. She is a proven leader who consistently exceeds expectations and drives results beyond the status quo. She excels at fostering collaborative environments, streamlining complex processes, and guiding teams through operational challenges.

Customer Accounts Supervisor at Freedom Solar Power (2021-03 – Present)

• Oversaw daily operations for the Interconnections department, ensuring smooth and efficient workflow.
• Managed a team of eight individuals to ensure organizational goals were met while supporting individuals in achieving their own performance targets.
• Served as the primary customer contact for solar projects, guiding clients through permitting, HOA approvals, and interconnection applications to ensure smooth and timely processing.
• Regularly assessed workflows, identifying opportunities that led to improved efficiency and streamlined operations.

Assistant Manager/Management Trainee at Enterprise Holdings (2018-07 – 2021-02)

• Secured high-value accounts through consultative communications increasing account acquisition by 63%, and promoted compelling business to business opportunities.
• Established and maintained more than 20 business accounts.
• Ranked top 25% of regional sales matrix
• Gained understanding of cost control, profits/loss statements and categories of operating a business.

Assistant Manager at Chipotle Mexican Grill (2016-09 – 2018-04)

• Created organization systems for inventory control, merchandising, financial reports, and schedules while dramatically increasing operational efficiency.
• Increased sales revenue by effectively marketing to target audiences, supporting the interviewing process, training and new hire development, as well as increasing in store promotions.

Bachelor of International Business in International Business – University of Houston (2015 – 2017)

Associate of Science – Coastal Bend College (2012 – 2014)