Project Manager
General Motors – Roswell, GA | April 2021 – June 2023
- Agile Project Leadership: Directed cross-functional teams utilizing Agile, Scrum, and Kanban methodologies to deliver complex software solutions and digital transformation initiatives.
- AI/ML Integration Support: Collaborated on exploration projects incorporating artificial intelligence and machine learning models to automate data-driven workflows.
- Risk Mitigation & Compliance: Executed proactive risk management strategies aligned with cybersecurity best practices to maintain compliance with industry regulations and IT governance frameworks.
- Data-Driven Decision-Making: Applied advanced data analytics, data visualization, and performance metrics to support project decision-making and operational efficiency.
- Stakeholder Communication: Translated technical insights into strategic project updates for senior leadership, ensuring alignment with business objectives.
Engineering Validation Manager
General Motors – Roswell, GA | August 2015 – April 2021
- Team Leadership & Development: Managed and mentored software validation teams, scaling resources while fostering expertise in automation, data integration, and quality assurance.
- Test Automation Strategy: Led development and execution of automated test cases using Selenium WebDriver, and Azure Test Plans to improve testing efficiency.
- Agile Transformation: Implemented Agile testing practices, facilitating continuous integration/continuous deployment (CI/CD) pipelines to accelerate software delivery.
- Cross-Functional Collaboration: Partnered with software development, DevOps, and cybersecurity teams to implement scalable solutions for IoT and data analytics platforms.
- Data Analysis & Reporting: Leveraged SQL for data extraction, analysis, and reporting, enabling data-driven insights for product validation.
- Cloud Solutions & Infrastructure: Facilitated cloud migration and infrastructure optimization using Microsoft Azure, enhancing scalability, security, and performance of enterprise systems.
- Process Automation & Optimization: Integrated automation testing frameworks using Selenium, Azure DevOps, and Python to streamline software validation and reduce manual testing efforts.
- Quality Improvement Initiatives: Applied Six Sigma methodologies to reduce defects and enhance process efficiency in software validation cycles.
Quality Assurance Lead
General Motors – Roswell, GA | March 2013 – August 2015
- Comprehensive QA Strategy: Developed and executed comprehensive quality assurance strategies incorporating functional, regression, and performance testing.
- Automation Testing Implementation: Designed and maintained automation frameworks using Selenium, Python, and Azure DevOps to streamline testing operations.
- Defect Tracking & Resolution: Utilized JIRA and Azure Test Plans for efficient defect management and resolution, improving software release cycles.
- Cloud & DevOps Collaboration: Worked with DevOps teams to integrate automated testing within CI/CD pipelines, supporting scalable software deployments.
Senior Test Engineer
Delta Airlines (Consultant via KForce) – Atlanta, GA | October 2011 – February 2013
- End-to-End Testing: Executed comprehensive system integration testing and performance validation for enterprise applications.
- Test Automation Development: Created automated test scripts with Quality Center and QTP, increasing coverage and reducing manual testing requirements.
- Performance Optimization: Conducted load testing and performance analysis to optimize system reliability and user experience.
- Defect Lifecycle Management: Streamlined defect tracking and reporting processes using JIRA, ensuring timely resolution and quality improvements.
Quality Assurance Team Lead
ACS/Comsys – Dallas, TX | April 2010 – September 2011
- Automation Framework Design: Led the design and deployment of scalable automation testing frameworks using Selenium, Python, and JavaScript.
- Test Planning & Execution: Defined and executed comprehensive test plans, ensuring high-quality software releases aligned with project goals.
- Data Validation & Analysis: Utilized SQL for data validation and integrity checks, supporting robust data-driven applications.
- Global Team Management: Directed offshore QA teams, optimizing workload distribution and ensuring timely project delivery.
Director of Quality Assurance
Access Insurance Holdings – Atlanta, GA | February 2008 – February 2009
- QA Process Optimization: Revamped QA processes by implementing Agile methodologies and automation tools to accelerate product delivery.
- Leadership & Team Building: Managed diverse QA teams, fostering collaboration and continuous improvement in software quality practices.
- Data-Driven Insights: Leveraged data analytics tools to identify quality trends, drive improvements, and support strategic decision-making.
- Security & Compliance Testing: Ensured regulatory compliance through rigorous testing and validation of security protocols and software standards.
Quality Assurance Team Lead
AIG / Comsys – Atlanta, GA | December 2005 – February 2008
- Quality Assurance Leadership: Directed QA processes for the eRater web application, implementing best practices and standard operating procedures to enhance software quality and reliability.
- Automation Framework Development: Designed and executed automation frameworks using Quick Test Pro (QTP) and Keyword-Driven Methodology, improving test efficiency and accuracy.
- Defect and Change Management: Led defect tracking and resolution using Quality Center (QC) 9.0, ensuring timely identification, escalation, and resolution of software defects.
- Agile Collaboration: Worked closely with cross-functional teams during the SDLC, actively participating in requirements gathering, design reviews, and Agile development cycles.
- Data Validation and Testing: Utilized FTP and batch processing on mainframes for test data management, ensuring data integrity across systems.
Senior Quality Assurance Engineer (Consultant)
AIG / Comsys – Atlanta, GA | December 2005 – February 2008
- Comprehensive Testing: Solely managed requirements gathering, test case development, and defect tracking for the AIG Motorcycle application.
- Automation Scripting: Developed automated test scripts in QTP for smoke, system, and regression testing, enhancing application stability.
- Gap Analysis and Reporting: Prepared test strategies, gap analysis reports, and training documentation to streamline QA processes.
- Cross-Team Collaboration: Facilitated QA cross-training among teams to improve product quality and team performance.
Quality Assurance Engineer (Consultant)
Harland / IDR – Atlanta, GA | August 2005 – December 2005
- Manual and Automated Testing: Conducted system, integration, and regression testing on Telnet applications using TestDirector.
- Data Management: Managed data flow and validation across ImageOne, Middleman, and Nman applications to ensure accurate data processing.
- Front-End Testing: Performed GUI testing and defect tracking, enhancing the usability and functionality of applications.
Quality Assurance Engineer Team Lead
MCI / Worldcom – Atlanta, GA | August 2000 – August 2005
- End-to-End QA Oversight: Managed QA processes for SmartCall system using Waterfall methodology, covering SDLC, manual, and automated testing.
- Automation and Scripting: Created and executed test scripts with WinRunner in UNIX environments and Oracle databases for backend testing.
- Data Integrity Testing: Utilized SQL and DataFlux for data validation and quality analysis across integrated systems.
- Defect Tracking and Reporting: Streamlined issue reporting and resolution using TestDirector, reducing defect lifecycle durations.
- Cross-Functional Leadership: Led team meetings and collaborated with development teams to ensure alignment on project requirements and testing strategies.
Software Engineer III / Software Trainer
TRW / CDC Information Systems Support Services – Atlanta, GA | June 1998 – August 2000
- Software Testing and Validation: Conducted white box and regression testing for HIV/AIDS Reporting System (HARS) using VMS/UNIX environments.
- Data Analysis and Reporting: Performed data extraction and statistical analysis using SAS and SPSS for national HIV/AIDS surveillance.
- Technical Training and Support: Delivered nationwide software training and developed technical documentation to support public health initiatives.
Manager, AIDS Surveillance Data Quality Assurance
Georgia Department of Human Resources – Atlanta, GA | February 1995 – June 1998
- Data Management and Analysis: Managed confidential data using HARS, SHAS, and ASD FoxPro databases, performing in-depth data analysis and reporting.
- Process Improvement: Implemented data security protocols and streamlined data processing workflows to improve data integrity.
- Leadership and Training: Supervised and trained a team of surveillance technicians, improving reporting accuracy and operational efficiency.
