Monica Varnell

Bartender with 12+ years in the hospitality industry delivering exceptional customer service. I have a passion for crafting cocktails while creating unique & memorable guest experiences. I can quickly & efficiently adapt to a variety of environments and guest preferences in a high-volume setting.

Bartender - Pub 52 - Hudson, FL

(2025-10 - 2026-09)

• Prepared/served drinks & food quickly & efficiently as a solo bartender during high volume weekend shifts at a neighborhood dive bar.
• Built strong rapport with existing regulars as well as new patrons for repeat business.
• Maintained the order & safety of the bar by ensuring all patrons were 21+ and being aware of the crowd & cutting off rowdy or intoxicated customers.
• Utilized strong time management, cash handling, restocking, & cleaning skills throughout shifts to perform closing duties promptly.

Craft bartender/ server - Pilot House Bar & Restaurant - Tarpon Springs, FL

(2024-11 - 2025-03)

• Prepared and served craft cocktails to guests.
• Made personalized recommendations while taking food and beverage orders to elevate guest experience.
• Collaborated with bar staff to create seasonal and specialty cocktail menus.

Bar manager/ craft bartender - Cigar Cave Lounge/ Liquor Cave LLC - Palm Harbor, FL

(2018-12 - 2024-10)

• Bartender promoted to Bar Manager within two years.
• Created custom craft cocktails as well as signature and special event cocktail menus to provide a memorable guest experience.
• Utilized POS sales reports to manage inventory ordering and payment for all bar, liquor store, and miscellaneous supplies.
• Managed, hired, trained, scheduled, and processed payroll for bar staff.
• Created and managed social media platforms for advertising.
• Developed a regular customer following by having strong interpersonal relationship skills.
• Knowledgeable in all legal, safety, and food sanitation requirements to satisfy state inspections.

Guest Service REPRESENTATIVE/ Night Auditor (3rd Shift MOD) - Embassy Suites by Hilton Hotel and Conference Center - Murfreesboro, TN

(2014-06 - 2018-07)

• Certified Trainer for Guest Service Representatives.
• Handled and processed guest assistance files for comments and complaints.
• Experienced in corporate group event planning to ensure efficiency for hotel blocks and group reservations.
• Worked with sales and catering team to provide exceptional guest experience through communications.

Leisure, Sport, and Tourism Studies - Middle TN State University (2013-08 - 2017-12)