Morgan Parnell

Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of candidates Developed and implemented employee engagement initiatives resulting in an increase in overall employee satisfaction Administered benefits programs, including health insurance, retirement plans, and leave management for a team of 45 employees

HR Generalist - Dreamville Staffing - Lumberton, NC

(2024-02)

• Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of candidates
• Developed and implemented employee engagement initiatives resulting in an increase in overall employee satisfaction
• Administered benefits programs, including health insurance, retirement plans, and leave management for a team of 45 employees
• Conducted investigations into employee complaints or policy violations ensuring fair resolution and compliance with company policies
• Created and delivered training programs on topics such as sexual harassment prevention, diversity and inclusion awareness, and performance management
• Maintained accurate HRIS records by updating employee information, tracking attendance records, and managing time-off requests
• Assisted in the development of company policies and procedures to ensure compliance with federal/state labor laws and regulations
• Developed metrics-driven reports analyzing key HR data trends (e.g., turnover rates) providing insights for strategic decision-making by senior leadership
• Implemented new applicant tracking system reducing time-to-fill positions
• Managed employee relations issues, including conflict resolution, performance improvement plans, and disciplinary actions
• Assisted employees with HR-related inquiries, providing guidance on policies, procedures, and benefits

FOH Manager/Bartender - The Wing Company - Pembroke, NC

(2024-01)

• Managed daily operations, including scheduling, inventory management, and customer service
• Led a team of 20 employees, providing guidance and support to ensure efficient operations
• Implemented cost-saving measures that resulted in reduction in expenses
• Maintained high standards of quality control to ensure customer satisfaction
• Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
• Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc

Senior Recruiter - The Staffing Alliance

(2022-02 - 2023-07)

• Provide administrative support for full-cycle recruitment from requisition to offer status.
• Schedule and manage interviews and other tasks related to open positions.
• Represent the organization by marketing the culture, awesome career opportunities and employment stories of success while speaking to candidates
• Understand and apply ethical and lawful hiring practices
• May perform a variety of other tasks as necessary to support the Recruiting/HR team and carry out day-to-day responsibilities.

Cook/Cashier - 4 Points Cafe - Lake View, SC

(2020-11 - 2022-02)

• Supporting other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, clean-up and documentation.
• Delivering exceptional customer service by greeting customers and completing their transactions.
• Assisting coworkers with sales, returns and inventory control processes.
• Supporting other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.

Supply Chain Recruiting Coordinator - Harbor Freight Tools - Dillon, SC

(2020-06 - 2020-11)

• Assisted with staffing for a 2000+ headcount distribution center.
• Instrumental in high volume recruiting in peak season – helping bring in typically 30+ new hires (direct hires) weekly.
• Reviewed applications within 24 hours of submission in Brassring and Facebook to screen candidates and schedule in person interviews.
• Interviewed approx. 20 candidates daily for open hourly warehouse associate and equipment operator requisitions and making hiring decisions.
• Assisted with background check initiation and screening trackers.
• Scheduled new hires for orientation classes, ensuring offers were accepted and background check approval.
• Assisted HR and training team with new hire orientations – ensuring onboarding forms were completed for each new hire.

Recruiting Assistant - The Staffing Alliance - Lumberton, NC

(2018-04 - 2020-06)

• Reviewed resumes and applications on Indeed, Facebook, TempWorks ATS, LinkedIn, Monster, and ZipRecruiter, among others, to schedule a high volume of qualified candidate interviews by partnering with recruiting team and market managers.
• Prescreened and scheduled 100+ in-person candidate interviews for recruiters weekly in multiple markets
• Meeting and exceeding recruiting activity goals.

Shipping Clerk - Contempora Fabrics - NC

(2016-01 - 2017-01)

• Handled incoming and outgoing shipments by checking them physically.
• Checked products for defects and accuracy.
• Ensured posting of outbound deliveries using pre-designated software.
• Ensured that serial and batch numbers match the product.
• Processed customers' orders by ensuring that the right shipment is on its way.
• Performed shipping receiving duties while ensuring the right item has been delivered.
• Prepared invoices and delivery orders.
• Ensured that all transactions are recorded in company database.
• Handled space arrangements for incoming shipments in the storage areas.

Collections Representative - BB&T - Lumberton, NC

(2013-09 - 2015-12)

• Addressed customer service inquiries in a timely and accurate fashion.
• Formulated and enforced Service Center policies, procedures, and quality assurance measures.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.

High School Diploma - Lumberton Senior High School (2008 - 2012)

Upper secondary education