Room Service Server at THE SAGAMORE RESORT (2024-01 – Present)
- Taking Orders: Answering phone calls or messages from guests and accurately noting their orders.
- Preparing Orders: Collaborating with kitchen staff to ensure food and drinks are prepared according to guest preferences.
- Delivering Orders: Bringing orders to guest rooms promptly and courteously, ensuring everything is correct.
- Handling Payments: Processing any charges related to the order, if applicable.
- Responding to Guest Requests: Addressing any special requests or concerns from guests to enhance their experience.
- Maintaining Cleanliness: Ensuring that service trays and areas are clean and organized.
Food Runner/Busser at THE SAGAMORE RESORT (2023-01 – 2024-12)
- Quickly and accurately deliver food and beverages from the kitchen to the dining area.
- Coordinate with kitchen staff and servers to ensure timely service and accurate orders.
- Ensure that food is presented well and meets the restaurant's standards before serving.
- Occasionally interact with customers, answering questions about menu items or addressing any immediate needs.
- Maintain a clean and organized workspace, including the dining area and service stations.
Server at THE SAGAMORE RESORT (2023-01 – 2023-12)
- Work closely with other staff to support efficient service during busy periods.
- Maintain a clean and organized workspace, including the dining area and service stations.
- Greet and assist customers, taking their orders and answering any questions about the menu.
- Accurately input orders into the system and communicate them to the kitchen staff.
- Serve food and drinks promptly, ensuring proper presentation and quality.
- Prepare and present checks, handle payments, and process transactions efficiently.
- Keep the dining area clean and organized, including clearing tables and resetting them for new guests.
- Collaborate with kitchen staff and other servers to ensure smooth operations and timely service.
- Promote specials or add-ons to enhance the dining experience and increase sales.
Food Runner/Busser at LONGBOAT KEY CLUB (2023-01 – 2024-12)
- Quickly and accurately deliver food and beverages from the kitchen to the dining area.
- Coordinate with kitchen staff and servers to ensure timely service and accurate orders.
- Ensure that food is presented well and meets the restaurant's standards before serving.
- Occasionally interact with customers, answering questions about menu items or addressing any immediate needs.
- Maintain a clean and organized workspace, including the dining area and service stations.
Supervisor at PERFECT POUR BAR SERVICE
- Staff Management: Oversee and train bar staff, ensuring high standards of service and adherence to policies.
- Inventory Control: Monitor stock levels, order supplies, and manage inventory to minimize waste and costs.
- Customer Service: Ensure an exceptional guest experience by addressing customer inquiries and complaints promptly.
- Compliance: Ensure compliance with health, safety, and alcohol service regulations.
- Operational Efficiency: Coordinate bar operations, manage shifts, and optimize workflow during busy periods.
- Financial Management: Monitor sales and cash handling, assist with budgeting, and track performance metrics.
- Menu Development: Collaborate on drink menu changes and seasonal specials to enhance offerings.
