Mr. Palmer

Hard work is the practice of putting in a significant amount of effort time and dedication towards accomplishing a goal or completing tasks. Its involves a strong work ethic perseverance and commitment achieving success.

Room Service Server at THE SAGAMORE RESORT (2024-01 – Present)

• Taking Orders: Answering phone calls or messages from guests and accurately noting their orders.
• Preparing Orders: Collaborating with kitchen staff to ensure food and drinks are prepared according to guest preferences.
• Delivering Orders: Bringing orders to guest rooms promptly and courteously, ensuring everything is correct.
• Handling Payments: Processing any charges related to the order, if applicable.
• Responding to Guest Requests: Addressing any special requests or concerns from guests to enhance their experience.
• Maintaining Cleanliness: Ensuring that service trays and areas are clean and organized.

Food Runner/Busser at THE SAGAMORE RESORT (2023-01 – 2024-12)

• Quickly and accurately deliver food and beverages from the kitchen to the dining area.
• Coordinate with kitchen staff and servers to ensure timely service and accurate orders.
• Ensure that food is presented well and meets the restaurant's standards before serving.
• Occasionally interact with customers, answering questions about menu items or addressing any immediate needs.
• Maintain a clean and organized workspace, including the dining area and service stations.

Server at THE SAGAMORE RESORT (2023-01 – 2023-12)

• Work closely with other staff to support efficient service during busy periods.
• Maintain a clean and organized workspace, including the dining area and service stations.
• Greet and assist customers, taking their orders and answering any questions about the menu.
• Accurately input orders into the system and communicate them to the kitchen staff.
• Serve food and drinks promptly, ensuring proper presentation and quality.
• Prepare and present checks, handle payments, and process transactions efficiently.
• Keep the dining area clean and organized, including clearing tables and resetting them for new guests.
• Collaborate with kitchen staff and other servers to ensure smooth operations and timely service.
• Promote specials or add-ons to enhance the dining experience and increase sales.

Food Runner/Busser at LONGBOAT KEY CLUB (2023-01 – 2024-12)

• Quickly and accurately deliver food and beverages from the kitchen to the dining area.
• Coordinate with kitchen staff and servers to ensure timely service and accurate orders.
• Ensure that food is presented well and meets the restaurant's standards before serving.
• Occasionally interact with customers, answering questions about menu items or addressing any immediate needs.
• Maintain a clean and organized workspace, including the dining area and service stations.

Supervisor at PERFECT POUR BAR SERVICE

• Staff Management: Oversee and train bar staff, ensuring high standards of service and adherence to policies.
• Inventory Control: Monitor stock levels, order supplies, and manage inventory to minimize waste and costs.
• Customer Service: Ensure an exceptional guest experience by addressing customer inquiries and complaints promptly.
• Compliance: Ensure compliance with health, safety, and alcohol service regulations.
• Operational Efficiency: Coordinate bar operations, manage shifts, and optimize workflow during busy periods.
• Financial Management: Monitor sales and cash handling, assist with budgeting, and track performance metrics.
• Menu Development: Collaborate on drink menu changes and seasonal specials to enhance offerings.

School Leaving Certificate – GREATER PORTMORE HIGH SCHOOL (2004-01 – 2009-12)