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Mudassir Mahmood

Mudassir Mahmood

Azure Cloud Engineer

Talent
New York City, New YorkMember since February 24, 2023
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About

“Curating creative ideas and translating them through innovative solutions.”

My career has been a unique and rewarding journey. I was born into a family of entrepreneurs and techies - hence have always been passionate about technology and business. After completing my studies, I started my professional career in the IT industry. I quickly realized that I had a natural talent for curating creative ideas and translating them through innovative solutions that are mainly technology-based.

“Dequainis Consulting Agency: We turn ideas into business. And business into a brand.”

During the COVID break - I decided to pursue this passion and alongside my work and studies, started a consulting agency called Dequainis. The idea for it was simple - a global consulting agency focusing on digital transformation, user experience design, and tech innovation: On a mission to empower businesses of all sizes and create influential brands through digital transformation.

I was fortunate to work with some of the leading brands, where I have gained invaluable experience and knowledge - like Canon & Honda. I have also had the opportunity to work and learn from some of the industry giants - like Paula Scher, Derek Lam, & Nando Costa, which has allowed me to develop my skills further.

“Imagine a world where everyone has access to the same resources and opportunities!”

Many people believe that the technological gap between developed and developing countries (like Pakistan) is only getting wider. But I believe that with the right ideas, vision, and innovation, we can bridge this gap and make the world a better place.

My goal is to unite people from all corners of the globe and unite them under one common goal: to use technology to improve our lives. Imagine a world where everyone has access to the same resources and opportunities. A world where we can all work together to solve global problems.

This may seem like an “Impossible Task”, but I believe I cropped “Impossible” out of my dictionary several years ago! So I am confident that with great ideas, relevant vision, and appropriate innovation we can help bridge this gap and make the world a better place, together!

Experience

Microsoft Azure Cloud Engineer @ Mindtree – New York, NY (Remote for Bellevue, WA) 02/2022 to Present

  • Provided exceptional client support with an average rating of 4.7/5.
  • Developed comprehensive architectural documentation and artifacts for Azure cloud journey: OneNote and Notion.
  • Mentored new team members in onboarding, VM support, and client-facing responsibilities.
  • Demonstrated strong problem-solving skills by resolving over 200 cases with effective troubleshooting and debugging techniques.
  • Investigated and developed best practices, guidelines, and cost management techniques for client utilization.
  • Deployed, managed, and maintained production workloads in test environments using Kubernetes Pods.
  • Provided resolution for major incidents and assisted with escalated issues in the Azure VM/server environment.
Consultant, Design & Technology @ Dequainis – New York, NY (Self-employed) 08/2019 to 02/2022
  • Successfully set up a self-sufficient consulting agency from scratch and sold it to an investor.
  • Rebuilt myself from a solo freelancer to an entrepreneur – Getting an initial investment of USD $26285+ 
  • Fulfilled the role as Lead Consultant/Strategist for Dequainis Design & Technology for multiple clients till 2022.
  • Managed executive leadership, company training, and client relations for almost 1-year.
  • Built and led a team of 8 like-minded in-house employees and a network of 20+ remote contractors.
  • Developed and implemented ambitious business strategies and goals, both short-term and long-term.
  • Established a portfolio of over 18 global clients, including Honda Dealership and Canon Global.
  • Improved productivity by over 65% by efficiently implementing technology systems, such as Monday.com, Notion, Google Workspace, and HubSpot.
  • Improved team management and project response through the use of SCRUM strategies, resulting in a 200% increase in clients and a satisfied and productive team.
  • Enabled data analytics capabilities using Excel and Google Data Studio throughout the organization to drive growth, reduce costs, improve customer experience, empower employees, and minimize operational risk.
  • Worked directly with business owners to gather, manipulate, and analyze data, delivering insights to drive business decisions, improve sales, and for some clients.
  • Contributed to critical modern workplace initiatives for clients; resulting in improved sales, increased revenues, enhanced client portfolio, strengthened capabilities, and enhanced reputation.

Education

John Jay College/CUNY – New York, NY Graduated January 2022

Bachelor of ScienceHonors in Computer Science and Information Security

AchievementsDean's List 2022 • Thurgood Marshall Scholarship • HI-TECH PREP Mathematics Scholarship • International Undergraduate Student Scholarship

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