Muhammad Tufail Khan
IT SUPPORT | NETWORK ENGINEER FRESH
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About
Results-driven and detail-oriented Network Engineer and fresh graduate holding CCNA, CCNP, MCSE, Firewall, and Virtualization certifications. Hands-on experience gained through an internship at corelinks Peshawar, with practical skills in network configuration, routing and switching, firewall management, and server administration. Adept at troubleshooting complex network issues and ensuring high availability of IT infrastructure.
Eager to contribute technical expertise to a dynamic organization and grow within a challenging network engineering role.
Experience
NOC Operator & Computer Assist - Pasban Security Company pvt(Ltd) Mobilink Sites (Towers) - Peshawar Pakistan
(2022-01 - 2024-12)
- Monitored telecom tower sites (network sites) on a daily basis.
- Identified and tracked site outages (down sites).
- Contacted site supervisors to check and resolve issues quickly.
- Coordinated with technical teams for problems such as generator faults, fuel shortages, and technical failures.
- Reported issues via calls and emails, including site ID and location details.
- Ensured sites were restored within minimum downtime.
- Managed attendance and salary coordination of security guards and supervisors.
- Prepared and maintained monthly performance and operations reports.
Network Support as Intern - Corelinks - Pakistan, Peshawar
(2025-01 - 2026-12)
- Monitor network devices (routers, switches, firewalls).
- Troubleshoot basic network connectivity issues.
- Configure and manage IP addresses.
- Assist in router and switch configuration.
- Monitor network performance and uptime.
- Support users with LAN/WAN, Wi-Fi, and VPN issues.
- Create and update network documentation.
- Perform network testing and cable verification.
- Escalate complex issues to senior engineers.
- Assist in server, DNS, and DHCP management.
Education
Bachelor's Degree (B.Tech Hons) - University — Pakistan
Bachelor of Art (BA) & Master of Art (MA) - Peshawar University — Pakistan
DIT - Technical Board Peshawar
