Myah Brown

Customer service and food service professional with experience in fast-paced environments, including coffee service, childcare, and retail.

Experienced Shift

Lead and Trainer with hands on experience training new employees, supporting interviews, opening cafe operations, managing inventory, and maintaining quality and cleanliness standards. Strong ability to adapt, communicate effectively, work independently, and support team members in high volume environments. Food handler certified and seeking a strong team based role with opportunities for growth and leadership

Shift Lead/Trainer - Gumption Coffee - New York, NY

(2026-05)

• Train and coach new team members on opening, mid-shift, and closings shifts
• Conduct interviews alongside the owner, assist with candidate evaluation and review resumes
• Open and prepare the store for daily operations, including equipment, supplies, cash register, and workstation
• Prepare espresso-based beverages, specialty coffee drinks, lattes, and other menu items using a manual espresso machine and grinder
• Performed daily inventory counts for milk, pastries, grab-and-go products, and other supplies
• Monitor inventory levels and communicate supply needs
• Coordinate ice deliveries and handle payments to outside vendors
• Maintained cleanliness, organization, product quality, and efficient workflow
• Provided guidance to baristas while maintaining service standards during busy shifts

Barista - Blank Street - New York, NY

(2025-08 - 2026-04)

• Delivered friendly customer service
• Prepared espresso drinks, brewed coffee, and specialty beverages to blank street standards
• Handled cash, card, and mobile payments using POS systems
• Upkept cleanliness and organization of bar, prep areas, and customer spaces
• Communicated effectively with team members to ensure smooth daily operations
• Completed multiple orders efficiently while maintaining quality and speed
• Followed food safety, sanitation, and health regulations at all times
• Provided product knowledge and recommendations to customer
• Worked efficiently under pressure during rush periods
• Built relationship with regular customers and delivered personalized service
• Maintained inventory awareness and restocked supplies as needed

Floater Teacher - High Five Daycare - Queens, NY

(2024-03 - 2025-04)

• Supported lead teachers with children from infancy to school-age
• Maintained safety, assisted with behavior management, and prepared classrooms
• Communicated with coworkers and parents in a fast-paced setting

Cashier / Mixologist - Happier Grocery - New York, NY

(2023-09 - 2023-12)

• Processed customer transactions and managed cash register
• Prepared smoothies, coffee, and elixirs while educating customers on ingredients
• Maintained store appearance and restocked inventory

Barista / Cashier - Joe and The Juice - New York, NY

(2021-10 - 2022-05)

• Prepped ingredients and opened/closed store
• Made coffee, juices, and sandwiches
• Managed register and bank deposits

Production Assistant - Michelle’s Maccs - Bronx, NY

(2020-11 - 2021-07)

• Baked and hand-dipped chocolate products
• Operated machinery and prepared shipments

Food Prep / Cook - Breezy Dog Food Truck - Queens, NY

(2020-05 - 2020-08)

• Cooked and served food, cleaned kitchen, and memorized over 100 recipes

Daycare Floater

High School Diploma - Bronx High School for the Visual Arts (2016-09 - 2020-06)

Upper secondary education