Health Facility Surveyor/Environmental Health Specialist II - Delaware Department of Health and Social Services - Newark, DE 19702-5408
(2016-10 - 2021-05)
- Participated in surveys of long-term healthcare facilities as member of interdisciplinary team of surveyors to review compliance with Federal and State regulations, with special focus on foodservice, nutrition, environment, and emergency preparedness
- Investigated complaints and allegations of neglect or abuse, as well as violations of regulations in nursing homes and assisted living facilities
- Reviewed findings of annual surveys of long-term care facilities, with residents/families
- Performed State licensure inspections of neighborhood, family care, and group homes
Patient Services Manager 2 - St. Christopher's Hospital for Children (Sodexo) - Philadelphia, PA 19134
(2015-04 - 2016-01)
- Provided direction, guidance, and supervision to patient hospitality employees to assure safe food preparation and service, in accordance with prescribed diets, and in compliance with regulations
- Implemented performance improvement and quality assurance programs targeted to improve patient satisfaction
- Performed regular patient visitations
- Provided In-service training for staff
- Participated in hospital leadership meetings and initiatives
Clinical Nutrition Manager - TidalHealth Peninsula Regional (Morrison Healthcare) - Salisbury, MD 21801
(2011-09 - 2014-09)
- Oversaw patient food service and clinical nutrition care based on facility's vision, in accordance with company policies and procedures, and in compliance with regulatory requirements
- Participated in patient satisfaction activities
- Conducted daily patient visitation
- Served as one of clinical nutrition preceptors for dietetic interns from the University of Maryland Eastern Shore
- Created and implemented the hospital's 1st Annual Recipe Contest for hospital staff in 2014 to showcase National Nutrition Month
- Coordinated and supervised hospital activities to prepare the hospital for subsequently successful Federal certification survey in 2012 and Joint Commission inspection in 2013
Public Health Nutrition Consultant III, Specialist - California Department of Public Health, Licensing and Certification Program - Sacramento, CA 95834
(2010-09 - 2011-09)
- Participated in surveys of healthcare facilities as State Surveyor Specialist, focusing on nutritional care and patient foodservice
- Participated in the training of other surveyors regarding dietary/clinical nutrition survey; served as advisor on foodservice and clinical nutrition matters to other surveyors
Public Health Nutrition Consultant II - California Department of Public Health, WIC Program - Sacramento, CA 95834
(2008-06 - 2010-08)
- Provided technical assistance to WIC local agencies with nutrition service plans and program compliance
- Used data analysis to track activities and compliance with program requirements
- Coordinated statewide participation of WIC local agencies in national survey of WIC participants' dietary habits and usage of updated food package
- Coordinated CA WIC response to revised vitamin D recommendations for infants and children
- Participated in the review of, and State response to FDA's risk/benefit assessment of increased fish intake
Clinical Nutrition Manager - NorthBay Healthcare (Aramark) - Fairfield, CA 94533
(2007-05 - 2008-05)
- Coordinated activities of clinical and patient foodservice staff, including training and programs for professional development
- Conducted orientation of new nursing staff to nutrition services
- Developed patient satisfaction activities based on customer service standards
- Developed nutrition guidelines for hospital's Joint Replacement Program
- Promoted the establishment of a local fresh produce vendor at the lobby to benefit staff and visitors and promote local vendors
Maui WIC Program Coordinator - Hawaii Department of Health, WIC Program - Wailuku, HI 96793
(2005-11 - 2007-05)
- Oversaw WIC Program operations on the island of Maui
- Planned and implemented nutrition services
- Provided nutrition education to individuals and groups of WIC Program participants, in Spanish as well as in English
- Supervised staff activities and ongoing training and programs for professional development
- Determined program eligibility of applicants and provided nutrition education to program participants
- Participated in community activities, both as Public Health Nutritionist and as representative of the WIC Program
- Attended Hispanic events on the island to promote the WIC Program; recruited eligible Spanish-speaking individuals into the program
- Coordinated and provided oversight of the translation of WIC forms and nutrition education materials into Spanish to benefit the Spanish-speaking participants on the island
- Taught staff words and phrases in Spanish to facilitate interaction with Hispanic participants
- Implemented use of numbering system to assign to each participant with appointment, to avoid calling out names, thus preserving individual privacy
Program Manager - Alaska Department of Health and Social Services, Certification and Licensing - Anchorage, AK 99501
(2003-06 - 2005-11)
- Managed activities at Certification and Licensing unit, including hiring, orientation and training of professional staff
- Participated in the survey of health facilities as member of interdisciplinary team of surveyors, to determine compliance with Federal and State regulations
- Participated in internal training and in-service programs, and in federally required training programs
Clinical Nutrition and Patient Services Manager - Children's National Hospital (CNH) (Morrison Healthcare) - Washington, DC 20010
(2001-08 - 2003-05)
- Oversaw clinical and patient foodservice activities
- Reviewed and revised patient menu
- Performed evaluation of staff performance
- Coordinated patient satisfaction activities
- Coordinated internship program at CNH Food and Nutrition Services for dietetic students from Howard University
- Co-authored hospital policy regulating the provision of prepared special formula to patients upon discharge
Public Health Nutrition Consultant - Florida Agency for Health Care Administration - Tallahassee, FL 32308
(1999-03 - 2001-08)
- Participated in surveys of healthcare facilities to determine compliance with Federal and State regulations for nutrition and foodservice, and clinical care and environmental services under Medicare and/or Medicaid Programs
- Conducted follow-up visits, surveillance visits and investigations of complaints, as directed
- Prepared reports of survey findings
- Developed supplemental materials aimed at facilitating survey of facilities
- Created a checklist of survey activities to achieve maximum efficiency with limited manpower
Senior Public Health Nutritionist - Florida Department of Health, WIC Program - Orlando, FL 32804
(1996-09 - 1999-03)
- Provided nutrition education to individuals and groups of WIC Program participants
- Conducted nutrition classes for prenatal and breastfeeding women, as well as classes in infant feeding
- Participated in the promotion of breastfeeding in the community
- Represented the WIC Program at community events
