Myra Flores

Health Facility Surveyor/Environmental Health Specialist II

North Pomfret, Town of Pomfret, WindsorMember since February 11, 2026

Microsoft Windows applications

About

Participated in surveys of long-term healthcare facilities as member of interdisciplinary team of surveyors to review compliance with Federal and State regulations, with special focus on foodservice, nutrition, environment, and emergency preparedness Investigated complaints and allegations of neglect or abuse, as well as violations of regulations in nursing homes and assisted living facilities Reviewed findings of annual surveys of long-term care facilities, with residents/families

Experience

Health Facility Surveyor/Environmental Health Specialist II - Delaware Department of Health and Social Services - Newark, DE 19702-5408

(2016-10 - 2021-05)

Participated in surveys of long-term healthcare facilities as member of interdisciplinary team of surveyors to review compliance with Federal and State regulations, with special focus on foodservice, nutrition, environment, and emergency preparedness
Investigated complaints and allegations of neglect or abuse, as well as violations of regulations in nursing homes and assisted living facilities
Reviewed findings of annual surveys of long-term care facilities, with residents/families
Performed State licensure inspections of neighborhood, family care, and group homes

Patient Services Manager 2 - St. Christopher's Hospital for Children (Sodexo) - Philadelphia, PA 19134

(2015-04 - 2016-01)

Provided direction, guidance, and supervision to patient hospitality employees to assure safe food preparation and service, in accordance with prescribed diets, and in compliance with regulations
Implemented performance improvement and quality assurance programs targeted to improve patient satisfaction
Performed regular patient visitations
Provided In-service training for staff
Participated in hospital leadership meetings and initiatives

Clinical Nutrition Manager - TidalHealth Peninsula Regional (Morrison Healthcare) - Salisbury, MD 21801

(2011-09 - 2014-09)

Oversaw patient food service and clinical nutrition care based on facility's vision, in accordance with company policies and procedures, and in compliance with regulatory requirements
Participated in patient satisfaction activities
Conducted daily patient visitation
Served as one of clinical nutrition preceptors for dietetic interns from the University of Maryland Eastern Shore
Created and implemented the hospital's 1st Annual Recipe Contest for hospital staff in 2014 to showcase National Nutrition Month
Coordinated and supervised hospital activities to prepare the hospital for subsequently successful Federal certification survey in 2012 and Joint Commission inspection in 2013

Public Health Nutrition Consultant III, Specialist - California Department of Public Health, Licensing and Certification Program - Sacramento, CA 95834

(2010-09 - 2011-09)

Participated in surveys of healthcare facilities as State Surveyor Specialist, focusing on nutritional care and patient foodservice
Participated in the training of other surveyors regarding dietary/clinical nutrition survey; served as advisor on foodservice and clinical nutrition matters to other surveyors

Public Health Nutrition Consultant II - California Department of Public Health, WIC Program - Sacramento, CA 95834

(2008-06 - 2010-08)

Provided technical assistance to WIC local agencies with nutrition service plans and program compliance
Used data analysis to track activities and compliance with program requirements
Coordinated statewide participation of WIC local agencies in national survey of WIC participants' dietary habits and usage of updated food package
Coordinated CA WIC response to revised vitamin D recommendations for infants and children
Participated in the review of, and State response to FDA's risk/benefit assessment of increased fish intake

Clinical Nutrition Manager - NorthBay Healthcare (Aramark) - Fairfield, CA 94533

(2007-05 - 2008-05)

Coordinated activities of clinical and patient foodservice staff, including training and programs for professional development
Conducted orientation of new nursing staff to nutrition services
Developed patient satisfaction activities based on customer service standards
Developed nutrition guidelines for hospital's Joint Replacement Program
Promoted the establishment of a local fresh produce vendor at the lobby to benefit staff and visitors and promote local vendors

Maui WIC Program Coordinator - Hawaii Department of Health, WIC Program - Wailuku, HI 96793

(2005-11 - 2007-05)

Oversaw WIC Program operations on the island of Maui
Planned and implemented nutrition services
Provided nutrition education to individuals and groups of WIC Program participants, in Spanish as well as in English
Supervised staff activities and ongoing training and programs for professional development
Determined program eligibility of applicants and provided nutrition education to program participants
Participated in community activities, both as Public Health Nutritionist and as representative of the WIC Program
Attended Hispanic events on the island to promote the WIC Program; recruited eligible Spanish-speaking individuals into the program
Coordinated and provided oversight of the translation of WIC forms and nutrition education materials into Spanish to benefit the Spanish-speaking participants on the island
Taught staff words and phrases in Spanish to facilitate interaction with Hispanic participants
Implemented use of numbering system to assign to each participant with appointment, to avoid calling out names, thus preserving individual privacy

Program Manager - Alaska Department of Health and Social Services, Certification and Licensing - Anchorage, AK 99501

(2003-06 - 2005-11)

Managed activities at Certification and Licensing unit, including hiring, orientation and training of professional staff
Participated in the survey of health facilities as member of interdisciplinary team of surveyors, to determine compliance with Federal and State regulations
Participated in internal training and in-service programs, and in federally required training programs

Clinical Nutrition and Patient Services Manager - Children's National Hospital (CNH) (Morrison Healthcare) - Washington, DC 20010

(2001-08 - 2003-05)

Oversaw clinical and patient foodservice activities
Reviewed and revised patient menu
Performed evaluation of staff performance
Coordinated patient satisfaction activities
Coordinated internship program at CNH Food and Nutrition Services for dietetic students from Howard University
Co-authored hospital policy regulating the provision of prepared special formula to patients upon discharge

Public Health Nutrition Consultant - Florida Agency for Health Care Administration - Tallahassee, FL 32308

(1999-03 - 2001-08)

Participated in surveys of healthcare facilities to determine compliance with Federal and State regulations for nutrition and foodservice, and clinical care and environmental services under Medicare and/or Medicaid Programs
Conducted follow-up visits, surveillance visits and investigations of complaints, as directed
Prepared reports of survey findings
Developed supplemental materials aimed at facilitating survey of facilities
Created a checklist of survey activities to achieve maximum efficiency with limited manpower

Senior Public Health Nutritionist - Florida Department of Health, WIC Program - Orlando, FL 32804

(1996-09 - 1999-03)

Provided nutrition education to individuals and groups of WIC Program participants
Conducted nutrition classes for prenatal and breastfeeding women, as well as classes in infant feeding
Participated in the promotion of breastfeeding in the community
Represented the WIC Program at community events