Myra Murphy

Results-driven administrative and operations leader with 15+ years managing quality systems, compliance, lab testing, and cross-functional teams.

Lean Six

Sigma & RCA trained, increased profit margin by $1.3M+ in one quarter through process improvement. Recognized for strong work ethic, administrative precision, documentation, SOP development, lab sample analysis, and training staff to quality and safety standards.

Quality Manager - Enviva Pellets - Wiggins, MS

• Led quality department for 13 customers / 9 testing methods, ensuring 100% compliance with industry and government regulations.
• Oversaw lab operations: collected & analyzed routine samples; performed manual & mechanical testing to ISO and customer specs.
• Created/maintained QC plans, SOPs, audit documentation; produced timely compliance reports for senior leadership.
• Trained & recertified QA team in inspection, testing, validation; taught quality issue prevention; increased profit margin by $1.3M+ in one quarter via process optimization.

Control Room Operator - Highland Pellets - Pine Bluff, AR

• Maintained control systems, performed routine maintenance, safety checks, inspections; documented measurements for time-sensitive adjustments.
• Coordinated emergency response (fire/spill/mechanical failures) by dispatching staff; diagnosed issues and prepared detailed work requests.

Field Surveyor - Control Union LLC - St. Rose, LA

(2018-08 - 2022-08)

• Performed data collection, visual/temperature/moisture inspections, and manual/mechanical testing of incoming product using spreadsheets, cameras, and manual logs.
• Ensured SOP & customer testing compliance, halting processes when out of guidelines; volunteered for new assignments, kept work area organized.

Triple Major - Art, Welding, Criminal Law - Jefferson Davis Community College (1995-08 - 1995-08)