Nabeel Hasan

Entry-level IT professional with hands-on experience in Linux administration, system troubleshooting, and customer-focused technical support. Seeking an IT Support or Help Desk role where I can apply strong problem-solving skills, support daily IT operations, and continue developing system administration expertise.

Optometric Technician / Supervisor - LensCrafters - Bloomingdale, IL

(2024-01 - 2026-12)

• Provided technical support for optical devices, POS systems, and multi-workstation environments
• Diagnosed and resolved login failures, connectivity issues, and workstation malfunctions
• Assisted with calibration, maintenance, and troubleshooting of diagnostic equipment
• Managed digital scheduling systems and maintained accurate electronic patient records
• Trained and supervised team members on system workflows and operational procedures
• Ensured HIPAA compliance and upheld data security standards
• Delivered customer-focused support while resolving technical and operational issues

W2-Technician - Insight - Hanover Park, IL

(2026-01)

• Eval basic computer level
• Had work on clients

Associate Degree - General Studies - College of DuPage (2017-01 - 2024-12)