Nancy Yao
Motivated graduate with a strong work ethic
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About
I’m a recent college graduate who thrives in fast-paced, team-oriented environments. I’m dependable, detail-oriented, and quick to learn, with a positive attitude at work.
I enjoy customer-facing roles and take pride in keeping operations running smoothly by supporting teammates, staying organized and proactive during busy shifts, and providing great service. I’m currently seeking flexible retail or hospitality roles and am reliable, punctual, and ready to learn.
Experience
Cashier (Panera Bread - Troy, MI): August 2021-August 2022
- Handled cash and electronic transactions accurately in a fast-paced environment
- Provided friendly, efficient customer service during high-volume shifts
- Maintained a clean and organized front-of-house area
- Supported team members to ensure smooth daily operations
- Delivered calm, professional service in a high-pressure environment
- Managed schedules, documentation, and multitasking with attention to detail
- Communicated effectively with patients, families, and team members
Education
Troy High School: High School Diploma
University of Michigan: Bachelor's degree with a double major in Neuroscience and Sociology of Health & Medicine
