Nancyy

Proficient supervisor with expertise in inventory control and staff development. Known for negotiating cost-effective resources and fostering a positive work environment, leading to significant improvements in team performance and productivity.

Supervisor - Starbucks - Chino, CA

(2021-10)

• Implemented quality control measures, significantly reducing error rates.
• Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
• Negotiated with suppliers to secure cost-effective resources.
• Complied with company policies, objectives and communication goals.
• Identified opportunities for process improvements, leading to cost reductions and increased productivity.
• Trained new employees on company policies, job duties, and performance expectations.
• Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
• Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
• Fostered a positive and motivating work environment, leading to an increase in team morale.
• Streamlined workflow processes, reducing project completion times.

Supervisor - Carls Jr - Chino, CA

(2018-03 - 2021-10)

• Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
• Prepared employee schedules to maintain appropriate staffing levels during peak periods.
• Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
• Updated computer systems with new pricing and daily food specials.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Medical Assistant - General Medicine - Mt. San Antonio (2021-04)

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