Natalie Crain

Reliable and detail-oriented professional with experience in banking and customer service. Skilled in handling transactions, maintaining accuracy, and working efficiently in fast-paced environments. Looking to grow into a long-term career with opportunities for advancement.

Customer Service Representative / Teller - South Central Bank - Glasgow, KY

(2024-08)

• Assist customers with daily banking transactions including deposits, withdrawals, and account inquiries
• Maintain accuracy while handling cash and balancing drawers daily
• Provide professional and friendly customer service in a fast-paced environment
• Identify customer needs and recommend appropriate banking products/services
• Ensure compliance with banking policies and security procedures

Online Grocery Pickup Associate - Walmart - Glasgow, KY

(2020 - 2024)

• Prepared and fulfilled online grocery orders efficiently and accurately
• Maintained strong time management while handling multiple orders
• Delivered excellent customer service during pickup interactions
• Worked collaboratively with team members to meet daily performance goals
• Ensured quality control by selecting fresh and accurate items for customers

High School Diploma - Hart County High School

Some College Coursework Completed - Lindsey Wilson College

Some College Coursework Completed - Southcentral Kentucky Community & Technical College (SKYCTC)