Natalie Kowalsky
Customer-focused professional with 6+ years of retail and client service experience
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About
Customer-focused professional with 6+ years of retail and client service experience, including cash handling, sales, and independent operation of high-volume environments. Holder of an active Colorado MED Employee License (M179271), ready to begin work immediately in a licensed cannabis establishment. Known for building rapport with customers, maintaining accurate transactions, and creating a welcoming, knowledgeable environment.
Eager to bring strong product curiosity, attention to compliance, and genuine enthusiasm for the cannabis industry to a dispensary team.
Experience
Lease Administration — Collaborative Experience - Transwestern Real Estate Services Portfolio - Remote
(2021-10 - 2026-01)
Developed strong organizational and detail-oriented habits over 4+ years through direct collaboration on an active commercial real estate portfolio. Gained practical experience with data accuracy, recordkeeping, and following structured processes — skills directly transferable to compliance-focused retail environments.
Photographer & Sales Associate - JCPenney Portraits Studio by Shutterfly - Lewisville/Flower Mound, TX
(2019-06 - 2020-01)
- Built rapport quickly with a wide variety of customers — families, couples, individuals — creating a comfortable and welcoming experience
- Guided customers toward products and packages matching their needs and budget while consistently meeting sales goals
- Operated independently as the sole employee during the high-volume Christmas season, managing all customer interactions, transactions, and scheduling
- Handled cash transactions and balanced daily totals with full accuracy and accountability
Sales Associate - JCPenney - Flower Mound, TX
(2018-06 - 2019-05)
- Processed customer transactions accurately at the register while actively recommending loyalty programs
- Maintained organized, well-presented retail floor and assisted customers with product selection
- Assisted with receiving and organizing new inventory
Sales Associate - Toys R Us - Lewisville, TX
(2017-10 - 2018-01)
- Provided friendly, efficient customer assistance during high-volume holiday season
- Balanced cash register accurately at the start and end of every shift
Cashier - McDonald's - Lewisville, TX
(2017-08 - 2017-10)
- Delivered fast, friendly front-counter and drive-thru customer service in a high-volume environment
- Maintained cleanliness and product quality standards during busy rush periods
Education
AA - Liberal Arts - Westmoreland County Community College (2027-06)
