Natalie Mason

Data Analyst, AI Programmer, Management, Customer Service, Professional Support, Voice Over.

Multifaceted, tech-savvy professional with 20+ years of experience across customer support, technical operations, and team leadership. I bring a strong foundation in conflict resolution, executive communication, and stakeholder engagement, paired with hands-on technical aptitude, from troubleshooting and API integrations to CRM and system testing. Known for my ability to learn tools quickly, manage high-volume workflows, and provide empathetic, solutions-focused support.

I thrive in collaborative, equity-centered environments where clear communication, critical thinking, and creative problem-solving drive impact and innovation.

Data Analyst and AI Programming Certification