Nathan Mayfield

Detail-oriented food service professional with extensive experience in team leadership, daily production management, and customer service at Giant Eagle. Skilled in coordinating supply and catering orders, scheduling, and maintaining operational efficiency. Recognized for contributing to the most improved store in the region in 2020 through effective organization and team collaboration.

Prepared Foods Assistant Team Leader at Giant Eagle (2026-03 – Present)

• Supported team lead with truck and supply orders, catering coordination, scheduling, and daily production, improving workflow efficiency through organized task delegation.
• Organized daily game plans by assigning responsibilities, ensuring smooth operations and timely completion of all production tasks.
• Delivered outstanding customer service on the floor, enhancing customer satisfaction and contributing to repeat business.

Sous Chef at Giant Eagle (2024-10 – 2026-02)

• Prepared daily meals for hot case, hen house, and Grab N Go, maintaining high quality and consistency in food offerings.
• Received and organized truck and supply orders, ensuring inventory accuracy and timely restocking of kitchen essentials.
• Maintained a safe and organized workspace, reducing incidents and supporting compliance with health and safety standards.
• Delivered outstanding customer service, addressing guest needs and contributing to positive dining experiences.

Prepared Foods Team Leader at Giant Eagle (2022-06 – 2024-10)

• Managed daily production and oversaw truck, supply, and catering orders, ensuring seamless operations and timely fulfillment.
• Created and maintained staff schedules, optimizing labor coverage and supporting team productivity.
• Monitored key statistics such as known loss, shrink, overbuys, and order-to-budget, helping control costs and improve profitability.
• Delivered outstanding customer service, fostering a welcoming environment and driving customer loyalty.

Prepared Foods Assistant Team Lead at Giant Eagle (2019-03 – 2022-02)

• Assisted team lead with truck and supply orders, catering logistics, scheduling, and daily production, streamlining operations through effective task planning.
• Organized daily game plans by assigning tasks, ensuring accountability and efficient completion of department goals.
• Delivered outstanding customer service on the floor, enhancing guest satisfaction and supporting sales growth.
• Contributed to store recognition by helping achieve 'Most Improved Store in Region' award for 2020.

Some College, no degree in Physical Therapy – Zane State College (2017-06 – 2018-01)