Nathan Monzyk

Customer-focused professional with experience spanning logistics, transportation, hospitality, and fitness management. Proven ability to deliver exceptional customer service, lead teams, coordinate daily operations, and solve problems in fast-paced environments. Experienced in front desk operations, restaurant service, cash handling, scheduling, dispatching, and building positive customer relationships. Dependable, adaptable, and available for evening and weekend shifts.

Router / Dispatcher - JM Eagle

(2026-01)

• Coordinate daily dispatch operations to ensure on-time deliveries.
• Optimize delivery routes to improve fleet efficiency.
• Monitor driver progress and adjust routes as operational needs change.
• Communicate with drivers, warehouse personnel, customers, and management.
• Maintain dispatch documentation and DOT compliance.

Road Supervisor - St. Louis Public Schools

(2024-01 - 2025-12)

• Supervised daily transportation operations and driver performance.
• Investigated incidents and implemented corrective actions.
• Coordinated with parents, staff, and administrators to resolve service issues.
• Assisted with route planning and emergency operational adjustments.

Club Manager - Anytime Fitness - St. Louis, MO

(2022-01 - 2024-12)

• Managed daily gym operations while delivering exceptional member service.
• Supervised staff, coordinated schedules, and maintained facility standards.
• Handled membership sales, billing, cash handling, and opening/closing procedures.
• Resolved member concerns and created a welcoming environment for guests.
• Trained new employees on customer service and daily operations.

Routing Specialist - St. Louis Public Schools

(2022-05 - 2024-01)

• Developed and optimized daily transportation routes.
• Managed route changes during staffing shortages and emergencies.
• Collaborated with drivers and administrators to maintain reliable service.
• Maintained routing data and transportation records.

Front Desk Associate - Gold's Gym - St. Louis, MO

(2019-01 - 2020-12)

• Greeted members and guests while providing excellent customer service.
• Processed memberships, payments, and member check-ins.
• Answered phones, scheduled appointments, and assisted with membership inquiries.
• Maintained a clean and organized front desk area.
• Supported sales promotions and member retention efforts.

Busser - Hawthorne Diner - St. Louis, MO

(2016-01 - 2019-12)

• Supported servers during busy lunch and dinner shifts.
• Cleared and reset tables quickly while maintaining cleanliness.
• Assisted guests and ensured an enjoyable dining experience.
• Stocked service stations and worked efficiently in a high-volume environment.
• Collaborated with kitchen and wait staff to provide timely service.

Bachelor of Science - Logistics and Supply Chain Management - Missouri State University