Direct support Specialist - Child and family support services - Phoenix, AZ
(2026-05)
- Provided one-on-one behavioral health support to children and adolescents by implementing individualized skill-building activities, behavior coaching, and mentoring interventions.
- Collaborated with families, therapists, and multidisciplinary professionals to coordinate care and support clients' treatment goals.
- Delivered community- and home-based services using a strength-based, family-centered approach to promote independence, emotional regulation, and positive behavior.
- Built trusting relationships with clients and caregivers through effective communication, role modeling, and client-centered support to encourage growth and maximize individual potential.
Front Desk Attendant - Mountainside Fitness - Avondale, AZ
(2024-01 - 2026-05)
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Trained new staff on front desk procedures and customer service standards effectively.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area, locker room and gym as a whole.
- Managed phone lines effectively, directing calls to appropriate departments while maintaining excellent customer service standards.
Service Associate - EOS Fitness - Goodyear, AZ
(2022-08 - 2023-12)
- Assisted members with inquiries, providing accurate information and resolving issues promptly.
- Monitored member check-ins to verify active accounts and ensure monthly payments were current.
- Processed membership cancellations in accordance with company policies and procedures.
- Answered incoming phone calls and assisted members with account inquiries, complaints, and billing or financial concerns.
