Ned Vogler

Results-driven Senior IT Infrastructure Manager with extensive experience leading cloud migration, cybersecurity, service delivery, and digital transformation initiatives that improve resiliency, reduce costs, and align technology operations with business goals. Proven track record managing large-scale IT operations, including cloud migration, hybrid infrastructure, disaster recovery, cybersecurity, IAM, enterprise applications, and end-user service delivery. Skilled in leveraging platforms such as Azure, AWS, VMware, Microsoft 365, Entra ID, Saviynt, and emerging AI technologies to modernize infrastructure, reduce costs, strengthen security, and improve collaboration.

Recognized for strategic leadership in vendor management, budgeting, governance, risk mitigation, and team development, with a consistent record of delivering multimillion-dollar savings, operational improvements, and resilient technology frameworks.

IT Technical Services Manager at New London County Insurance Companies (2025-01 – 2026-01)

Managed IT Technical Services, including server, storage, network operations, help desk support, and engineering teams. Implemented and enhanced virtualization technologies, consolidating physical servers and reducing hardware costs. Established continuous improvement and development goals for team members, increasing staff proficiency and reducing user-related incidents. Achieved full compliance with regulatory standards during annual audits.

• Reduced hardware costs through server virtualization and infrastructure consolidation.
• Decreased user-related incidents by establishing continuous improvement and development goals for team members.
• Responsible for disaster recovery planning and coordination, as well as security and penetration testing efforts to strengthen organizational resilience.
• Improved customer self-service and support efficiency by developing agentic AI proof of concepts for customer-facing solutions.

IT Infrastructure Manager at Bob's Discount Furniture (2018-01 – 2025-01)

Oversaw the migration of all data center compute and storage resources to Azure while ensuring a seamless transition and alignment with strategic IT objectives. Led the implementation of the Saviynt IAM solution, significantly enhancing onboarding and offboarding processes by automating and standardizing procedures for employees and contractors. Conducted regular one-on-one meetings with team members to discuss career development, prioritize tasks, and enhance overall team productivity and engagement.

• Attained substantial cost savings by migrating IT infrastructure to Azure, thereby eliminating the need for annual capital expenditures.
• Reduced manual steps in onboarding and offboarding processes by over 50% through implementation of the Saviynt IAM solution.
• Boosted team engagement and productivity by instituting regular one-on-one meetings, facilitating professional development and improving task and project prioritization.
• Enabled effective remote communication and collaboration for 6,500 employees across various sectors by leading the successful deployment of Microsoft 365 and Teams during the COVID-19 pandemic, ensuring business continuity.
• Implemented IT governance and compliance frameworks to ensure adherence to SOX regulations, including the establishment of internal controls, risk assessments, and regular audits to maintain financial integrity and transparency.

IT Technical Operations Manager at Eastern Connecticut Health Network (ECHN) (2014-01 – 2017-01)

Led technical operations team, managing server, storage, and network infrastructure across multiple healthcare facilities. Coordinated the deployment and maintenance of electronic health record (EHR) systems, ensuring compliance with HIPAA and other regulatory standards. Optimized IT service delivery by implementing ITIL-based processes, improving incident resolution efficiency.

• Achieved full compliance with HIPAA and other regulatory requirements during annual audits.
• Improved system reliability through proactive monitoring and maintenance of critical healthcare IT systems.
• Enhanced incident resolution efficiency by standardizing ITIL-based workflows and team training programs.
• Collaborated with cross-functional teams to design and execute disaster recovery plans, minimizing downtime during critical events.

Director of Information Technology at Visiting Nurse & Health Services of CT, Inc. (VNHSC) (2011-01 – 2014-01)

Directed IT operations for a home healthcare organization, overseeing the implementation of telehealth and remote monitoring solutions. Managed a multimillion-dollar annual IT budget, aligning expenditures with organizational goals and optimizing resource allocation. Supervised the migration of legacy systems to modern platforms, improving data accessibility and system performance.

• Enhanced patient care delivery by implementing telehealth solutions, reducing hospital readmission rates.
• Improved system performance by modernizing legacy infrastructure and migrating to cloud-based platforms.
• Partnered with vendors to negotiate contracts, achieving cost savings on IT services and hardware procurement.

IT Tech Services Manager/Remote Site Supervisor at Eastern Connecticut Health Network (ECHN)

IT/Network Administrator at Eastern Connecticut Health Network (ECHN)

IT/Microcomputer Specialist at Eastern Connecticut Health Network (ECHN)

Medical Affairs/Data Systems Assistant at Eastern Connecticut Health Network (ECHN)

– Capital Community Technical College

– Manchester Community College